Job Information
Massachusetts Institute of Technology Administrative Assistant 2 in Cambridge, Massachusetts
Administrative Assistant 2
Job Number: 24548
Functional Area: Student Services
Department: Registrar's Office
School Area: Chancellor's
Employment Type: Full-time (Hybrid)
Employment Category: Non-Exempt
Visa Sponsorship Available: No
Schedule: Monday - Friday, 9am-5pm
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Posting Description
ADMINISTRATIVE ASSISTANT 2, Registrar’s Office, to serve as the initial contact on the Records Team for front-facing services to students, families, faculty, staff, alumni/ae, federal investigators, and the general public. Escalates complex issues as needed; prepares academic transcripts and certifications, and requests verification of attendance and degree information; provides business and operation functions in support of the entire Registrar’s Office; responsible for customer service, student records support, and other general responsibilities; interacts with clients on records and certifications, classroom scheduling, degree audits, student advising and/or faculty governance support; directs customer inquiries and requests with courtesy, accuracy, and efficiency; prepares and releases academic transcripts; and performs other general responsibilities include supporting the Registrar’s leadership team in coordinating internal meetings, events, and functions, ordering office supplies, and performing related duties and special projects as needed.
Job Requirements
REQUIRED: High School diploma or equivalent; a minimum of three years of administrative or related experience; attention to detail; excellent organizational, interpersonal, and communication skills; ability to prioritize, and handle sensitive and confidential information; high comfort level with software and the ability to learn new systems; meticulous accuracy and attention to detail; ability to meet deadlines and work collaboratively. PREFERRED: Experience in higher education and working with a ticketing system. Job #24548-5
$27.00 - $30.00/hour, depending on relevant experience and education.
Full-Time, 35 hours/week; Hybrid schedule available.
10/25/2024