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Harvard University Associate Director of Operations & Human Resources in Cambridge, Massachusetts
66619BRAuto req ID:66619BRJob Code:361058 Administrative Manager Department Office Location:USA - MA - Cambridge Business Title:Associate Director of Operations & Human ResourcesSub-Unit:Social Sciences Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :058Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications:
A minimum of 10 years progressive experience in an academic, research or related organization is required. Degree may also count towards years of experience.
Experience in administrative or financial operations with teams required.
Additional Qualifications and Skills:
Knowledge of Harvard systems
Soft skills - negotiation, problem solving, good judgment, ability to exercise discretion
Intermediate to Advanced computer skills including familiarity with technology, strong Excel skills, database development and implementation
Experience in all areas of administration and operations - human resources; administrative and academic program development, facilities management, administrative computing; financial analysis and reporting; sponsored research administration; strong understanding of area operations; staff and general management.
Demonstrated leadership, supervision, coaching and communications skills; understanding of principles behind organizational development.
Experience serving as an expert source of information, with a collaborative and flexible style; developing trusting long-term relationships with constituents; and creating and maintaining a team culture with a commitment to unparalleled support services and discretion.
Ability to work collaboratively across all levels of an organization. Understanding of principles and trends in systems administration, data management, digital communications and social media.
Additional Information:A cover letter is required when applying to this position.
We regret that we will not be able to provide visa sponsorship for this position.
All formal offers will be made by FAS Human Resources.Department:EconomicsPre-Employment Screening:Criminal, IdentityJob Function:General Administration Position Description:
Departmental Operations Management
Advises on and implements strategic decisions, addressing daily team and participant issues in a dynamic environment.
Develops solutions while balancing individual and organizational needs and identifies opportunities for cohesive policies across teams.
Implements policies and procedures for effective department administration.
Oversees front office operations, supply management, office access, emergencies, and resource availability for faculty, staff, students, and visitors.
Oversees events and catering, and manages the public website, intranet, and external communications.
Develops systems for file storage and archiving and prepares necessary reports.
Departmental Staff Management
Departmental Staff Management
Manages the Administrative Operations team, including direct reports like the Administrative Coordinator, Events & Communications Coordinator, and student staff.
Establishes team goals, performance metrics, and provides coaching for individual and team growth.
Leads team meetings and activities to foster cohesion and maximum impact.
Serves as a mentor and coach to department staff.
Human Resource Management
Implements workforce planning to meet strategic goals, handling appointments, recruitment, and termination actions.
Manages compensation activities, performance reviews, employee engagement, and talent development.
Advises on HR issues and mediates when necessary.
Builds a diverse staff through strategic recruiting, training, and programming.
Handles employee relations, including complex leaves and union-related matters.
Ensures compliance with university policies and legal regulations.
Implements systems for policy compliance and maintains relationships with HR representatives.
Oversees staff payroll and participates in HR strategic initiatives.
Building Management and Projects
Oversees all facilities management aspects, including operations, maintenance, space planning, and renovations.
Contributes to organizational strategy for facilities development, manages office allocations, and coordinates with building tenants.
Manages large-scale projects and ensures completion within departmental workflows.
Advises on the design of new building to enhance functionality and engagement.
Cross-functional Systems and Workflows Oversight
Identifies needs for cross-functional policy development, ensuring information sharing across programmatic areas.
Establishes knowledge management systems and leads internal resource management projects.
Collaborates with the ED to establish working group structures for policy development and staff engagement.
Implements department programming and communication norms to foster information-sharing and learning.
Academic Appointment Management
Develops systems for managing non-ladder academic appointments, including annual and visiting appointments.
Manages the Non-Ladder Visitor Budget with the Director of Studies and Office of Faculty Affairs.
Oversees academic appointment payroll and builds orientation programs for predoctoral fellows.
Additional Responsibilities
Serves as a back-up to the Executive Director, representing them in meetings when necessary and performing special projects as required.
School/Unit:Faculty of Arts and Sciences EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:Reporting to the Executive Director, the Associate Director will be the member of the departmental leadership team charged with overseeing day to day departmental operations, managing administrative operations and ensuring an administrative structure that supports all faculty, staff, students and visitors, leading and coaching staff, and overseeing programmatic activities. As a member of the Economics Department’s senior management team, provides advice to Executive Director, Department Chair, and the Director of Studies on issues of strategy; workforce planning; facilities planning and management; budget; staff, scholar and faculty engagement; academic appointments; and communications.Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-JB1Work Format Details:This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.