Job Information
Harvard University Biz Spec, AR in Cambridge, Massachusetts
66463BRAuto req ID:66463BRJob Code:403040 Coordinator II Department Office Location:USA - MA - Boston Business Title:Business Specialist, Alumni RelationsSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :055Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:
Bachelor's degree required.
5+ years of experience in administrative support role(s) and/or related experience is required. Education beyond high school may count toward experience.
Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.
Additional Qualifications and Skills:
Excellent relationship management skills, proven project management skills, creative problem-solving skills, strong analytical ability, and strong written and verbal communication skills.
The ability to respond independently and with flexibility under tight deadlines is critical. Experience in creating and delivering presentations that are visually engaging with clear and concise messaging for all audiences.
Experience with survey design and engagement metrics.
Excellent consultative, project management, and problem-solving skills, including the ability to manage competing priorities on deadlines, and anticipate and resolve problems proactively.
Strong interpersonal skills including demonstrated ability to establish and maintain positive working relationships; comfort in engaging faculty and colleagues at all levels with poise and self-confidence; team-oriented, collaborative working style.
Experience providing complex administrative support in a high-profile professional environment.
Experience with reporting databases and software programs, demonstrated ability to quickly learn new software. Intellectual curiosity and an appreciation for lifelong learning.
A commitment to diversity, equity, and inclusion within the organization and the alumni experience.
Additional Information:This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employmentDepartment:External RelationsPre-Employment Screening:Identity Job Function:Alumni Affairs and Development, General AdministrationPosition Description:The External Relations team at Harvard Business School (HBS) is dedicated to strengthening the lifelong relationship between alumni and the School by delivering meaningful engagement and learning and by inspiring philanthropy that supports and extends the HBS mission of educating leaders who make a difference in the world. Our organization is unequivocally committed to the core values of racial equity, diversity, inclusion, and belonging, and empowers all staff to embody these principles in our internal work with colleagues and our external work with alumni, donors, and friends of the School.
Following the conclusion of a successful campaign which raised $1.4B – the largest campaign in the history of graduate business education – and deepened relationships between alumni and the institution, Harvard Business School remains committed to leadership in the advancement field. Propelled through the pandemic by a spirit of innovation and with a dean who has articulated an ambitious and bold set of priorities for the future, now is an exciting time to join the External Relations (ER) team at HBS.
The HBS Alumni Relations (AR) team plans and executes programs and events for an alumni community of more than 90,000. HBS is leading peer business schools with its data-driven approach to alumni engagement which leverages metrics to quantify learning outcomes and inform strategy and program planning. We are seeking a Business Specialist with data analysis experience to design surveys, analyze business and engagement data, and deliver high-quality reports and insights to help support decision-making across the department.
The Business Specialist role offers an opportunity to contribute to HBS’s lifelong learning objectives for alumni — a major priority for the School. This position is an essential part of the Alumni Programs team, which values innovation and embraces a growth mindset rooted in team members’ passion for lifelong learning. The Business Specialist will be expected to:
Design and deploy alumni program surveys, serve as internal consultant for AR colleagues on survey design. Analyze survey results and communicate research and survey findings to a wide range of internal audiences from execution staff to mid-level managers to senior leadership, tailoring insights appropriately to support tactical and strategic decision making
Manage the Alumni Relations Engagement Dashboard prototype and subsequently inform creation of new automated report. Serve as data reporting resource to various teams across Alumni Relations
Create and deliver presentations that are visually engaging with clear and concise messaging for all audiences Conduct qualitative and quantitative research to inform, support, and assess program development
In conjunction with ER IT, develop standard reports, templates, dashboards and worksheets that clearly illustrate data for leadership decision-making
Assist in planning, marketing, and execution of programs and events including creating invitation lists, building events in Cvent, and managing registration
Participate in a rotation of administrative duties with other Alumni Relations staff
Improving alumni outcomes and helping manage the alumni data in 12twenty
This role is responsible for other duties as assigned
School/Unit:Harvard Business School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-KC1About Us:Founded in 1908 as part of Harvard University, Harvard Business School (www.hbs.edu) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.Annual Salary Range:$76,000 - $81,000 Commensurate with experience