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Harvard University Coord. Case Services in Cambridge, Massachusetts

58218BRAuto req ID:58218BRJob Code:403040 Coordinator II Location:USA - MA - Boston Business Title:Coordinator, Case ServicesSub-Unit:------------ Salary Grade ( :055Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:

  • High school diploma, GED, or equivalent required.

  • 5 years of administrative experience required, including project management experience.

  • Education beyond high school may count toward experience.

  • Microsoft Office (Word, Excel, PowerPoint, and Outlook) and Zoom experience is a must.

Additional Qualifications and Skills:

  • Strong written and oral communication skills, including strong editorial skills and attention to detail

  • Diplomatic skills, comfort in interacting with prominent individuals, and ability to work under pressure are essential

  • Excellent judgment and sound decision-making skills

  • Experience successfully managing projects from inception through completion

  • An understanding of and ability to manage highly confidential information

  • Demonstrated ability to work effectively in a complex organization and across multiple units and levels

  • Ability to take initiative and work independently and quickly determine priorities to meet competing deadlines

  • Approaches work with an entrepreneurial spirit, flexibility, and curiosity

  • A strong customer service orientation and excellent interpersonal skills

Preferred Qualifications

  • Bachelor's degree

  • Experience working in a publishing or academic/research environment

  • An understanding of and experience with copyright permissions and academic citation

Additional Information:This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 3 days per week. Specific days and schedule will be determined between you and your manager.

While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements ( . Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage:

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here of Research and Faculty DevelopmentPre-Employment Screening:Identity Job Function:General Administration Position Description:

  • Serves as the point of contact for all communication to or from the faculty and their research or administrative support staff or other representatives.

  • Evaluates needs, and creates timelines for final approval and release.

  • Evaluates submission to ensure compliance with HBS case and course material policies and procedures, including verifying accuracy and completeness of all authorizations and releases.

  • Communicates with constituents as needed to clarify and resolve issues.

  • Evaluates the use of copyrighted content in HBS case and course materials and determines the rights and permissions requirements

  • Utilizes Ithenticate or other HBS authorized process to protect against plagiarism or copyright issues.

  • Acts as departmental expert in a particular area (to be determined with manager based on knowledge, skills, and interests).

  • Maintains relevant contacts across the University; stays abreast of information relative to the area of expertise; educates/trains Case Services colleagues and others as appropriate; and maintains documentation.

  • Reviews formatting of materials to ensure compliance with HBS style requirements utilizing the case template or multimedia format requirements; logs formatting time and reports on chargebacks.

  • Performs final review on completed cases before wide distribution.

  • Updates the Research Information System (RIS), as appropriate, to track material records and progress.

  • Tracks relevant data in both RIS and other department tracking mechanisms.

  • Documents processes related to work.

  • Performs other related duties as requested.

  • Overtime may be required during peak times.

School/Unit:Harvard Business School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:Reporting to the Assistant Director, Case Services Group, and working closely with colleagues on the team, faculty research and administrative support, HBS faculty, and other administrative partners at the School, the Coordinator guides assigned cases and course materials through the submission, review and distribution process utilizing the Research Information System (RIS).Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.