Robert Half International Customer Service Representative in Cambridge, Massachusetts
OfficeTeam is looking for a Customer Service Representative with a distinct skill set to expand their career. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative job is short-term temporary, and located in the Cambridge area.
What you get to do every single day
Receive and send written business correspondence
Handle incoming telephone calls
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Offer friendly, accurate customer service in a timely fashion
Call Center Customer Service experience
No stranger to performing extensive research to resolve complex customer inquiries
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent customer service and office administrative skills
Strong communication skills, both verbally and in writing
Proficient with diversified computer software and systems
Excellent problem-solving skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
If you have the relevant experience and are interested in the position, please send an updated copy of your resume, today, to Kara.Riggio@Officeteam.com!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $16.00 - $19.00 / Hourly
Location: Cambridge, MA
Date Posted: January 10, 2021
Employment Type: Temporary
Job Reference: 02180-0011662855
Staffing Area: Office u0026 Administrative
Robert Half International
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