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Sanofi Group Digital Product Owner - US OneShop eCommerce in Cambridge, Massachusetts

Context

Sanofi has a strong US B2B eCommerce program since more than 20 years. Bringing 24/7 convenience to healthcare professionals for purchasing & fulfillment as well as value-added services, eCommerce contributes to our over-arching aim to bring miracles of science to patients & families.

US, as rapidly evolving top market for eCommerce, requires a senior Digital Product Owner bringing deep knowledge of the US eCommerce business & digital landscape coupled with experience in Digital Product management to shape our future best-in-class customer experience & drive digital transformation.

Mandate:

This Strategic leader role has the ultimate accountability & responsibility to realize business transformation and impact in the US market with B2B eCommerce by developing & driving a US product vision & roadmap across all storefronts, in alignment with eCommerce global strategy & Global Digital Operating Model.

Key Responsibilities:

This role will drive business & digital transformation by driving a One US product vision & roadmap working closely with senior stakeholders in a Think Sanofi approach and tracking business impact.

The role will work closely with US eCommerce business leaders, Global Head of eCommerce, the eCommerce Solutions team, Digital CX experts and the Digital US team being the expert on eCommerce digital products & innovations.

This role is accountable for Vision, Epics and Features (“What” & “Why”) for US eCommerce , working closely with the US eCommerce DPOs responsible for current shopfronts, eCommerce Solution teams, Digital Architecture & CX in an Agile Pod to deliver the “How”.

Additional Responsibilities :

  • Role responsibilities include consistent digital product strategy co-development with the business areas, digital product roadmap planning, digital product delivery through scrum team (either through internal resources and/or external partnerships), and business impact measurement.

  • As DPO, he or she delivers a workable product that delivers business value, every sprint. The PO is a member of the Agile Team responsible for defining Stories and prioritizing the Team Backlog. (S)He has a significant role in quality control and is the only team member empowered to accept stories as done.

  • Works with scrum master and engineering delivery team daily, answering questions, addressing ambiguities, and being readily available when issues arise that could delay the project.

  • Is accountable for delivering incremental value every sprint, aligning with the overall goals from the business

  • Can negotiate Yes/No with the Business and/or the Digital Towers

  • Works closely and owns relationship with Customer Experience

  • Owns backlog prioritization of work

  • Creates requirements and Jira stories

  • Keeps the vision of the product up to date

  • Owns of roadmap and sprint priorities

  • Ensures follow up and reporting of KPI

  • Ensures that Digital Product/computerized system meets all controls to address applicable quality, regulatory (Data Privacy, GxP, SOX, etc.) and cybersecurity requirements

JOB REQUIREMENTS:

  • Bachelor's and/or Master's degree with 15 years of experience in IT or Digital Product Management with a focus on eCommerce

  • Cross Functional Team Leadership

  • Ability to exert influence and manage transversely

  • Budget creation and management

  • Experience in Healthcare sector and/or B2B eCommerce is a plus

  • Experience working in global organizations is a plus

JOB-SPECIFIC SKILLS & COMPETENCIES

  • Agile Mindset and Practices

  • Consumer Experience

  • Digital strategy & Governance

  • Digital Project Management

  • Application Design & Integration

  • Compliance of Computerized systems

TRANSVERSAL SKILLS & COMPETENCIES (SOFT & BEHAVIORAL SKILLS)

  • Business Acumen

  • Transversal collaboration

  • Strategic Thinking

  • Decision Making

  • Business Partnering and Consulting

  • Change Management

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

#GD-SA

#LI-SA

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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