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Harvard University Director for Faculty Support and Administration in Cambridge, Massachusetts

62677BRAuto req ID:62677BRJob Code:361058 Administrative Manager Department Office Location:USA - MA - Cambridge Business Title:Director for Faculty Support and AdministrationSub-Unit:------------ Salary Grade ( :058Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications:

  • Bachelor’s degree

  • 7+ years of progressively responsible administrative experience

  • Supervisory and relationship management experience

Additional Qualifications and Skills:

  • Experience working with faculty, staff, and students

  • Ability to supervise, motivate staff, and inspire a high level of commitment and excellent performance

  • Ability to manage complex employee relations issues

  • Ability to manage confidential information with discretion

  • Collaborative work style and ability to work effectively across all levels

  • Creative problem-solving, analytical, and organizational skills

  • Flexibility and adaptability to change, and ability to respond quickly to urgent matters and shifting priorities in a fast-paced environment

  • Excellent verbal and written communication skills

  • Experience developing and managing budgets

  • Proficiency with Word and Excel, and ability to learn new systems quickly

  • Harvard experience and familiarity with Harvard financial systems and processes preferred

Additional Information:

  • Applicants must submit a resume and cover letter to be considered for this position.

  • The Harvard John A. Paulson School of Engineering and Applied Sciences does not provide visa sponsorship for administrative and staff positions.

  • We are recruiting for two Director of Faculty Support and Administration positions. This position is based in Cambridge, MA. An on-campus presence is required. Individual flexible and hybrid work options for this role will be discussed during the interview process. Any remote work must be performed in a state in which Harvard is registered to do business (CT, MA, ME, NH, RI, and VT).

  • Harvard requires COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement and exceptions may be found at the University’s “COVID-19 Vaccine Information” webpage:

About SEAS

The Harvard John A. Paulson School of Engineering and Applied Sciences serves as the connector and integrator of Harvard’s teaching and research efforts in engineering, applied sciences, and technology. Our core tenets are: educating broad-minded students; interdisciplinary research; integration across disciplines; and balancing theory, experimentation and practice to create an unmatched environment for learning and exploration. Through collaboration with researchers from all parts of Harvard, other universities, and industry, we bring discovery and innovation directly to bear on improving human life and society. For more information about us, please visit ( .

Commitment to Diversity

SEAS is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment. Some of our core values include respect for all, serving the greater good, and welcoming individuals from diverse backgrounds, experiences, and perspectives.

Department:SEAS Area AdministrationPre-Employment Screening:Education, IdentityJob Function:General Administration Position Description:

Area Operations and Programs:

  • Serves as principal source of information for faculty on policies, procedures, and best administrative practices.

  • Partners with faculty and staff on resource planning, problem solving and relationship management.

  • Determines faculty support needs and plans staff assignments and resource allocations.

  • Organizes and oversees faculty on-boarding and departures.

  • Collaborates with research administration and finance teams to ensure effective communication, information sharing, and compliance with SEAS and University policies.

  • Works with Campus Planning and Design on space needs for area staff and research groups.

  • Provides information to the administrative deans and area chairs to inform decisions and resource allocations.

  • Conducts high level projects/initiatives under the direction of the administrative deans and/or area chairs.

  • Represents administrative deans/area chairs on committees and in meetings.

Team Management:

  • Ensures that faculty support team functions efficiently and builds/maintains a high performing team that supports faculty research and teaching.

  • Manages the faculty support staff in the area. Responsible for hiring, onboarding, training, supervising, coaching and mentoring staff. Supports skill building and career development. Provides performance feedback, and problem resolution.

  • Coordinates performance discussions between faculty and faculty support staff and ensures completion of the annual performance management process.

  • Fosters team building and positive work relationships within the team and across teams at SEAS.

  • Works with human resources on staff recruitment, employee relations, policies, and other human resources related issues.

  • Convenes area staff meetings and trainings to foster communication, information sharing, and team building.

  • Provides leadership for and assists staff through organizational change as needed

School-wide Activities:

  • Collaborates with SEAS leadership to streamline processes; leads process improvement projects.

  • Serves as liaison between offices within SEAS and Harvard and the faculty support team

  • Serves on SEAS committees

Supervisory Responsibilities: Manages a faculty support staff team.

School/Unit:Harvard John A. Paulson School of Engineering and Applied Sciences EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Physical Requirements:

There are no significant physical demands required in this position.

Working Conditions:

The work is performed in an office environment.

Job Summary:

The Director for Faculty Support and Administration (DFSA) provides leadership and oversight for the administrative infrastructure for the successful operation of the academic areas on the Cambridge campus in alignment with the research and teaching missions of the Harvard John A. Paulson School of Engineering and Applied Sciences (SEAS). This position reports to the Dean for Administration and Finance. Primary responsibilities include managing staff directly responsible for providing support to faculty and their research groups. Works with faculty, staff, and administrative offices to manage relationships and implement operational policies and procedures. Manages the faculty support staff to ensure exceptional support for faculty and other members of the community. Serves as the principal administrative liaison for internal and external constituents. Collaborates with offices within SEAS (e.g., Human Resources, Computing, Finance, Campus Planning and Design) on matters such as recruiting, area staff and faculty research group space management, communications across teams, problem solving).

Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard’s Total Rewards website ( to learn more about our outstanding benefits package, which may include:

  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.

  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.

  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.

  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.

  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.

  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.

  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.

  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.

  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format:Hybrid (partially on-site, partially remote)