Job Information
Harvard University Event Mgr., Ops in Cambridge, Massachusetts
65372BRAuto req ID:65372BRJob Code:405012 Admin Professional (N) Department Office Location:USA - MA - Boston Business Title:Event Manager, OperationsSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :056Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:
6+ years of relevant experience is required, including 3 years in professional work experience in direct full-time event planning is required.
High School Diploma, GED, or equivalent is required. Education beyond high school may count toward experience.
Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.
Additional Qualifications and Skills:
Bachelor’s degree preferred.
Demonstrated experience with a wide variety of small and large-scale events.
The ability to multitask, meet deadlines, work independently, remain calm under pressure, communicate effectively and articulately, and attention to detail are essential.
Must be highly motivated and energetic; demonstrate a high degree of judgment, problem-solving and resourcefulness; have a commitment to quality and high expectations; and excellent customer service skills.
Ability to organize, conceptualize and prioritize objectives, and be assertive and persuasive without being aggressive.
Ability to manage multiple responsibilities and deadlines in a fast paced and demanding environment, while exercising a high degree of diplomacy, discretion and creative problem solving.
Experience in leading and supervising support staff not under their direct reporting structure.
Excellent people skills and demonstrated ability to build positive relations with a diverse constituent base.
A demonstrated commitment to teamwork and inclusiveness.
Experience with campus calendaring, event management, and room scheduling software is preferred.
Additional Information:This is a 40-hour/week, overtime-eligible position.
This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment.Department:OperationsPre-Employment Screening:Identity Job Function:Facilities, General AdministrationPosition Description:
Support a “one-stop-shop” event management philosophy by overseeing the coordination of support services for a variety of meetings, events, and conferences including: facility scheduling, room set-ups, equipment rentals, catering, security, media services, parking, day-of event operations, and other pertinent event elements for internal and external clients.
When needed, provide guidance, and serve as a resource to event sponsors regarding aspects of planning to be addressed in the process of developing and executing an event, but the sponsor will directly manage.
Supervise staff, contractors, and vendors by ensuring logistic plans are executed appropriately.
Work collaboratively with internal and external service providers to ensure delivery of services is consistent and professional. Provide up to date and accurate information on events to all service providers.
Communicate campus policies and procedures that support and promote appropriate space usage and successful campus events. When applicable, communicate and ensure adherence to local and state regulations as well.
Incorporate innovative technologies, best practice documents, and event planning templates to improve delivery of internal services, help guide campus planners, and create efficiencies across all constituents.
Initiate meetings with campus event owners to ensure planning details for upcoming events are communicated properly and implemented effectively, offering suggestions and guidance when appropriate and providing quality customer service, ensuring high levels of guest satisfaction for event attendees and speakers.
Assist in optimizing space utilization in all current and new campus facilities.
Conduct on-site reviews of facilities with event owners, ensuring the physical environment meets the event vision.
Maintain a presence during assigned events as needed to support the planned and unplanned needs of the event owners and guests.
Assist in maintaining relevant performance metrics in relation to campus events.
Staff and assist with the execution of large campus events when needed.
This role is responsible for other duties as assigned.
School/Unit:Harvard Business School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Working Conditions:
- Ability and willingness to work early mornings, evenings, and weekends based on campus event assignments.
Job Summary:Reporting to the Associate Director for Event Services, the Event Manager is responsible for supporting the management and advancement of the Event Services operation at Harvard Business School (HBS). The incumbent will work with colleagues and stakeholders to plan, organize and implement a variety of events to support the academic mission of the school. This requires the ability to apply comprehensive knowledge of the best event planning and campus operational practices to make recommendations to internal and external clients on the best course of action to reach desired outcomes.Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-MM1About Us:Founded in 1908 as part of Harvard University, Harvard Business School (www.hbs.edu) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.