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EMCOR Group Facility Manager in Cambridge, Massachusetts

Description

About Us:

EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of space worldwide. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and government sectors.

Job Title: Facility Manager

Job Summary: EMCOR Facility Services (EFS) provides full spectrum facility services to public and private sectors of nearly every market. EFS is seeking a Facility Manager to join our team. This position is accountable for the total performance of the account. This includes, but is not limited to, achieving/exceeding operational performance objectives, revenue and profit plan, maintaining and improving employee morale, retention and productivity and reports directly to the General Manager. In conjunction with the GM this position will help develop and execute strategic direction and be accountable for implementation of identified strategic programs. The Facility Manager will plan, direct, and coordinate all operational activities in order to maintain and improve overall account performance, if successful these assignments will ensure clients’ needs are met and or exceeded.

Essential Duties and Responsibilities:

  • Business and Operations Planning. The Facility Manager will be responsible for ensuring alignment with client overall objectives and performance measurements.

  • Scope Decisions. Identify best practices and KPIs that will be used to manage and evaluate performance.

  • Service Level Agreements. Measuring performance is critical in our ability to continuously improve services. The FM will drive the service levels across the portfolio, working closely with the GM and key client personnel to develop specific performance metrics that are based on business strategy and operational and business requirements.

  • Monthly Reporting. The FM will analyze monthly reports to ensure strategic alignment and optimal delivery of service while also identifying key operational and financial improvement opportunities.

  • Account Review Meetings. The leadership team will regularly meet with clients to discuss performance results, operations reviews, work management process reviews, etc.; monthly and quarterly meetings will be used to evaluate performance results and address issues and overall business objectives.

  • Interface with client point of contacts (POCs) as needed

  • Coordinate consistent service delivery

  • Review work requests that do not meet expected operational or financial performance. Utilize findings to develop improvement opportunities within the assigned account team.

  • Responsible for putting in place appropriate plans and programs to meet and/or exceed the client objectives within the account.

  • Responsible for helping set the strategic direction and implementation of business initiatives.

  • Responsible for establishing goals and performance criteria and measurement processes to proactively manage the business.

Qualifications:

  • Bachelor's degree (B. A.) from four-year college or university; or relevant education and experience

  • Seven to Ten years related experience and/or training at a senior level in an organization managing facility operations

  • Experience with operations and maintenance for Corporate Commercial Space Industry is preferred. Must have multi-site/account experience, ability to identify best practices within industry and a proven ability to apply across contract scope.

  • Facility Management, IFM experience preferred

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here (https://recruiting.ultipro.com/EMC1002EMCGI/JobBoard/cc563430-39f7-4c82-bdfe-62f295bd857a/?q=&o=postedDateDesc&w=&wc=&we=&wpst=) . Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

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