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Philips KOL Marketing Engagement Manager - Hospital Patient Monitoring (Cambridge, MA) in Cambridge, Massachusetts

In this role you will be responsible for nurturing our customer and caregiver communities. You will develop a roster of Key Opinion Leaders (KOLs), reference sites, and power users; and execute an annual plan to drive engagement, insights and cross-pollination.

Your role:

  • Survey the market for influential customers and hospital leadership

  • Build a funnel of potential KOLs, reference sites and power users

  • Drive outreach to build relationships and establish contractual agreements

  • Create an annual activation plan to engage and amplify the voice of our customers

  • Drive usage of our reference sites and oversee customer experience

  • Harness KOLs to speak with, and on behalf of, Philips (speaking events, publications)

  • Orchestrate users groups and best-practice sharing sessions

  • Create internal and external best-practice case studies, testimonials, and marketing collateral

  • Measure and report program performance

You're the right fit if:

  • You have a Bachelor’s degree.

  • You’ve acquired 5+ years of experience managing and engaging with KOL’s and 10+ years of overall industry experience. Healthcare, med tech/med device experience, required.

  • Your skills include experience managing executive level KOLs, leading customer events, and clinician experience.

  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.

  • You’re a collaborative, strong communicator with strong presentation capabilities, and the ability to build great and long lasting relationships.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business.

  • Discover our rich and exciting history.

  • Learn more about our purpose.

  • Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA.

How we work at Philips

Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.​

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran

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