Job Information
Harvard University Learning and Development Program Manager in Cambridge, Massachusetts
67943BRAuto req ID:67943BRJob Code:HR0057 Senior Training Specialist Department Office Location:USA - MA - Cambridge Business Title:Learning and Development Program ManagerSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :057Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications:
Basic qualifications are the minimum threshold a candidate must meet in order to be considered for this role.
Bachelor’s degree in fields such as Human Resources, Business Administration, Education, or a relevant field. In lieu of a bachelor’s degree, four years of relevant experience is acceptable.
Additional 5+ years of experience in tasks such as designing, delivering, managing, implementing, and evaluating training programs.
Additional Qualifications and Skills:
The following qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.
Proficiency with Microsoft Word, Excel and PowerPoint, Zoom (or similar online conferencing software) necessary.
Experience;
working in banking or finance field a plus.
with selecting and administering a Learning Management System (LMS) preferred.
Graduate certificate in training and development preferred.
Demonstrated excellence in organizational, presentation, and facilitation skills.
Strong;
experience with project and program management.
research and analytical skills, and the ability to effectively synthesize, organize, and display data.
Instructional design and content creation experience.
Supervisory experience preferred.
InDesign, Microsoft Project, Visio, or other related technical skills desired.
Proactive in identification and communication of issues or barriers that may impede an initiative or compromise its success, and critical thinking skills to identify and determine alternative solutions/approaches.
Effective communication and influencing skills, both written and oral, with the ability to clearly and concisely share information and ideas with a range of audiences.
Capacity to develop and maintain strong professional relationships across the organization and to work collaboratively with colleagues.
A flexible “can do” attitude and approach to the work.
Resourceful and able to work independently.
Additional Information:
Please provide a cover letter with your application.
Please note: Harvard University requires a pre-employment reference and background screening, which includes OFAC (Office of Foreign Assets Control).
Harvard University is unable to provide work authorization and/or visa sponsorship.
This position has a 90-day orientation and review period.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Department:Harvard FCU Learning and DevelopmentPre-Employment Screening:Credit, Criminal, Education, Identity, Prohibited PartiesJob Function:Human Resources Position Description:
Manages;
all aspects of Harvard FCU training programs, including annual planning; communications; instructor selection, oversight, and support; vendor management; and program evaluation.
program evaluations; develops regular reports on programs including service metrics and overall fit. Summarizes key findings and determines recommendations; prepares reports for varied internal and external audiences including project documents, presentations, reports for Senior Team, and briefings for leadership audiences.
Ensures the delivery of courses, including curriculum development for all departments at Harvard FCU.
Collaborates with the Senior Team, managers, Center for Workplace Development (CWD), HR, and other internal colleagues as needed for program development and strategic alignment of programs and services.
Evaluates the learning management system (LMS) to ensure it is the best product to meet our needs. Oversees LMS, and acts as back-up admin of LMS.
Analyzes workforce trends, training records, statistics, program evaluations, and best practice data to continuously improve program offerings.
Oversees the administration of courses; facilitates remote and in-person trainings.
Responsible for effective management of one direct report: this includes hiring and orientation, training and development, workflow and performance management, time and attendance, and the promotion of an inclusive and innovative work environment.
Other duties as required or requested.
School/Unit:Harvard Federal Credit Union EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Working Conditions:
Work is performed in an office environment.
Job Summary:
The Harvard Federal Credit Union (Harvard FCU) is one of the fastest growing Credit Unions in the country and a leader in our industry. As a not-for-profit cooperative, we put our members’ best interests first in all that we do. We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of Harvard FCU's philosophy. Our mission is to enhance our members’ lives by developing and offering trustworthy products that are easy to understand, easy to use, and best suited to meet their financial needs.
The Learning and Development Program Manager is responsible for the planning, implementation, and evaluation of all Harvard FCU training programs, including onboarding and technical training, DEI training, and management training. The Learning and Development Program Manager oversees and manages training delivery, ongoing needs assessment, program planning, course design, curriculum development, selection of outside training vendors, and reporting on a continual basis as the program continues to evolve to meet the varied and changing needs of the Harvard FCU workforce. This position reports to the Director of Human Resources & Training, and manages the Learning and Development Specialist. The Learning and Development department serves over 140 staff at all levels of the organization.
Commitment to Equity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-BT1Work Format Details:This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About Us: Harvard FCU is one of the fastest growing credit unions in the country and a leader in our industry. As a not-for-profit cooperative, we put our members’ best interests first in all that we do. We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of Harvard FCU’s philosophy. Our mission is to enhance our members’ lives by developing and offering trustworthy products that are easy to understand, easy to use and best suited to meet their financial needs.
Harvard FCU: https://harvardfcu.org/