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Harvard University Parking Service Monitor I in Cambridge, Massachusetts

62511BRAuto req ID:62511BRJob Code:400001 Parking Service Monitor I Department Office Location:USA - MA - Cambridge Business Title:Parking Service Monitor ISub-Unit:Transportation Salary Grade ( :000Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:

  • High school diploma or equivalent

  • Minimum of one (1) year of customer service experience required.

  • Must have legible handwriting, strong verbal communication skills.

  • Cash handling may be required.

  • Experience with a 2-way radios a plus.

Additional Qualifications and Skills: Emergency Status Designation:

  • Critical Operations Personnel

    Special Requirements:

  • Will be required to wear a uniform provided by employer.

Additional Information:

  • Harvard University requires pre-employment reference and background screening.

  • Harvard Central Administration & Campus Services is unable to provide work authorization and/or visa sponsorship.

  • This position has a 90-day orientation and review period.

    Interviewing at Harvard:

    When Submitting Your Candidacy on our Harvard Career Site:

  • Please provide a cover letter with your application (resume) and upload it as one PDF document

    About Campus Services

    Campus Services is a multi-department organization within Harvard’s Central Administration providing a wide range of non-academic services to the University community. We employ more than 1,600 employees, 66% of which are front-line service and trades workers. Our workforce is also quite diverse, with employees representing 20+ countries.

    We service the university by supporting Campus Operations, supporting international students and programs, bringing the Harvard Community together and our Campus Services shared services.

    Learn more about Campus Services at:


    Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please contact our University Disability Resources Department at: Department:103736Hourly Rate From:$ 20.74Pre-Employment Screening:DMV, Drug Testing, Employment, IdentitySchedule: Monday - Friday

5:00 am - 1:30 pm

Days Off: Saturday & Sunday Job Function:Facilities Position Description:

  • Monitors and directs vehicle traffic at designated campus control points to ensure safe access to parking facilities, proper permit authorization and customer satisfaction.

  • Enforces Harvard University parking regulations throughout campus parking areas as required, including; issuance of warning notices and parking violations and coordination of vehicle towing.

  • Serves as a front-line provider of customer service and campus information to the Harvard Community and the general public.

  • Acts a highly visible representative of the University and the Parking Services unit. Presents a professional image in accordance with established uniform and appearance standards.

  • Performs daily route inspections of parking lots and garages and reports on space availability, safety issues and physical condition of parking facilities and equipment.

  • Completes appropriate paperwork for parking facilities as directed by Parking Management.

  • Works closely with other field services and office staff members to ensure effective coordination of service efforts through two-way radio communication.

  • Performs deliveries of parking-related materials to departments throughout the University as directed by the Manager.

  • Participates in integrated Transportation Services initiatives during special events such as student move-ins, move-outs and commencement week activities to ensure safe and convenient campus accessibility.

  • Performs related duties as required.

School/Unit:Campus Services EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Certificates and Licenses: Driver Designation:

  • Valid State driver’s license required.

  • Driving history must meet Campus Services standards

Physical Requirements:

  • Must be willing and able to perform physically demanding work outdoors in all types of weather conditions.

Working Conditions: COVID-19 – The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.

Job Summary:

  • Serves as a front-line provider of customer service and campus information to the Harvard Community and the general public for Parking Services.

  • Provides support for all Parking Services field operations including monitoring of campus parking areas to ensure safe and reliable access and enforcement of University parking regulations.

Commitment to Equity, Diversity, Inclusion, and Belonging: Harvard University Central Administration’s commitment to Diversity, Inclusion, and Belonging is rooted in our belief in drawing on the widest possible pool of talent to unify excellence and diversity. Our community strives to uphold these beliefs by honoring the rights, differences, and dignity of others and embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values. We aim to foster a campus culture where everyone can thrive, a key to which is ensuring that each of us experiences a profound sense of inclusion and belonging. ​For more information, visit our page: Benefits: We invite you to visit Harvard’s Total Rewards website ( to learn more about our outstanding benefits package, which may include:

  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on the date of hire), and up to 12 weeks of paid leave for new parents who are primary caregivers.

  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability, and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.

  • Work/Life and Wellness: Child and elder/adult care resources including on-campus childcare centers, Employee Assistance Programs, and wellness programs related to stress management, nutrition, meditation, and more.

  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.

  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.

  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.

  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.

  • Commuting and Transportation: Various commuter options are handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.

  • Harvard Facilities Access, Discounts, and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format:On-Site