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Harvard University Program Coordinator, Executive in Cambridge, Massachusetts

55742BRAuto req ID:55742BRJob Code:403033 Staff Assistant III Location:USA - MA - Cambridge Business Title:Program Coordinator, Executive EducationSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :053Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:

Two years of administrative experience. Internships will count toward experience.

Additional Qualifications and Skills:

  • Ability to work independently, take initiative and manage multiple projects simultaneously

  • Strong customer service and interpersonal skills

  • Attention to detail

  • Proficiency with word-processing and database systems required

  • Should be a team player, flexible, comfortable working in a fast-paced, culturally diverse environment. Salesforce and ZOOM experience a plus.

    Essential Competencies: composure, integrity and trust, time management, customer focus, humor, learning on the fly, technical learning, boss relationships, action oriented, peer relationships, perseverance, priority setting, and self-development. Additional Information: We regret that the Harvard Kennedy School does not provide Visa Sponsorship.

Harvard University requires pre-employment references and background checks.

Harvard University is committed to supporting a healthy, sustainable learning and working environment.

Please note: This is an in-person/on campus position based in Cambridge, MA, with possible flexible work options.

Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement and exceptions may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/ .

Salary Range: $49,139 - $76,755

Note: Starting salaries typically fall in the lower half of the salary range; however, they are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity.

Harvard Kennedy School’s Mission and Commitment to Diversity, Inclusion, and Belonging

At Harvard Kennedy School, fostering a diverse and inclusive community where everyone feels they belong is a matter of basic fairness consistent with our core values as an institution. It is also essential to our mission of improving public policy and leadership—because recruiting the best people and creating an environment where they can thrive make us better at what we do, because we learn more from people with different perspectives, and because we work in diverse groups and serve diverse societies.

Learn more about Harvard Kennedy School’s commitment to diversity, inclusion, and belonging. (https://www.hks.harvard.edu/more/about/diversity-inclusion-and-belonging)

Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. Our teaching, research, and engagement with practitioners focus on these priorities:

  • Protecting security, freedom, and human rights

  • Strengthening democracy

  • Advancing social justice

  • Increasing economic well-being

  • Enhancing sustainability

  • Improving public leadership and management

    You can be part of this endeavor. Explore and learn more about Harvard Kennedy School (https://www.hks.harvard.edu/) .

Harvard offers a generous benefits package including:

  • Time Off: 3- 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.

  • Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.

  • Retirement: University-funded retirement plan with full vesting after 3 years of service.

  • Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.

  • Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.

  • Wellness Options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.

Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

Department:Executive EducationPre-Employment Screening:Identity Schedule: 9-5 Monday through Friday Job Function:General Administration Job-Specific Responsibilities: Assists in the delivery of open enrollment and contract programs by providing logistical support, before, during and after each program is in session. Maintains a high level of professionalism, teamwork and a focus on customer service. While programs are on-site, assists in registration, meals, answering questions, directing participants, making copies, etc, as required. Contributes to the improvement of programs and departmental processes and procedures.

Develops strong working relationships with Executive Education colleagues in all units, as well as program faculty, Harvard University Dining Services (HUDS), HKS Facilities, and other School departments. Understands the spectrum of Executive Education programs. Participates on other department administrative projects as requested.

On a rotating basis, coordinators are assigned to provide participant and/or curriculum support to a wide range of different programs.

As a Participant Coordinator, responsible for tracking all enrollment information materials, including forms, photos, individual cases, health insurance, etc. Answers participant FAQs prior to arrival. Arranges participant housing in cooperation with the housing manager in hotels. Works with the catering vendor (HUDS), coordinates all on-site meals, including special dietary needs. Plans and implements special events for programs. Manages/submits financial documentation in support of program activities described above. Assists in program close-out and reconciliation activities.

As a Curriculum Coordinator, prepares and distributes advance materials. Posts advance readings, logistics etc. on the web site course page, works directly with faculty to collect/coordinate readings, handouts, media requests and simulations. Collaborates with both faculty chair and director on development or distribution of program schedule and other materials as necessary. Manages/submits financial documentation in support of program activities described above. Assists in program close-out and reconciliation activities.

Performs other duties as needed.

School/Unit:Harvard Kennedy School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Physical Requirements: Must be willing to work nights and weekends, with overtime, when programs are in session. Must be able to lift 25lbs.

Job Summary: Harvard Kennedy School (HKS) is the leading resource for Executive Education for global public sector leaders. We are a growing business, offering over fifty programs a year that transform our participants’ professional performance and sustain their commitment to public service.

This position reports to the Senior Director, Program Management providing logistical and administrative support for all aspects of Harvard Kennedy School Executive Education programs. These include a mix of both multiple and single session open enrollment and custom programs. Programs will take place either on-campus, online, or offsite. Most programs are between one and four weeks.

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