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IQVIA Project Management Operational Oversight Director (U.S. Home Based) - IQVIA Biotech in Cambridge, Massachusetts

IQVIA Biotech is seeking an Project Management Operational Oversight Director within the Cardiovascular, Renal and Metabolic group:


This position will be instrumental to the successful growth and development of IQVIA Biotech’s CVRM therapeutic area, providing senior level operational leadership and supporting project managers development, with a goal of operational excellence and CVRM business growth. Specific functions include project and program oversight, customer relationship and escalation management activities, internal CVRM Project Management development and driving of operational excellence.


  • Provision of billable Project Director level operational leadership for key accounts in conjunction with Project Manager / Associate Project Manager resource. The ‘face of the project’ for the client. Accountable for project performance with regards to profitability, delivery of key milestones, and resource management;

  • Provision of executive oversight for IQVIA Biotech CVRM US clients. Establishing senior / executive level relationships with Biotech clients and providing senior level point of communication and escalation, whilst maintaining operational oversight and mentoring of the project team, to provide pro-active support with regards to risk and issue management;

  • Provision of therapeutic/operational and strategic insights, and leveraging of IQVIA Core Enabled Solutions in support of bid defense meetings, in close collaboration with key functional stakeholders, Centers of Excellence and Business Development to support new growth and expansion of CVRM portfolio;

  • Development and review of the budget (labor and pass-through costs) associated with the proposed project strategy. The budget should be competitive and in line with the contribution margin targets and pricing strategy agreed with Sales, leadership, and other stakeholders;

  • Define and communicate the project team profile and organizational structure that will enable operational managers to identify and assign team members that can meet the customer’s needs and successfully secure the project award;

  • Guide and mentor assigned Project Manager through a comprehensive handover of the project strategy and facilitate their understanding so that they can confidently present the project strategy to the client and the internal stakeholders;

  • Provision of line management, mentoring and oversight of Americas based CVRM Project Manager / Associate Project Manager resources;

  • Suggests operational process improvements to the leaders of the CVRM Therapeutic Area and appropriate functions to align with the needs of potential clients, particularly around ways to differentiate the IQVIA Biotech CVRM sales effectiveness and operational delivery;

  • Actively involved with industry events to gather intelligence and enhance the public perception and market penetration of IQVIA Biotech CVRM; provides training on industry intelligence back to internal teams;

  • Supports growth and organization development strategies, including 3rd party partnerships, both organic and inorganic, in conjunction with the Executive Management/GMD leadership teams.


  • Demonstrated expertise of the clinical research service and biotechnology industries;

  • Demonstrated expertise around the lifecycle of CVRM drug development with ability to strategically analyze CVRM clinical trial protocols;

  • Demonstrated ability to interact across numerous functional groups (both external and internal personnel) and in a team-based work environment;

  • Strong technical and computer skills to support data/budget analysis, customization, reporting and presentations;

  • Strong relationship development, communications, presentation, and negotiations skills;

  • Ability to translate market dynamics and trends into action through effective planning and process/team support;

  • Demonstrated track record as a self-starter, showing personal initiative and resourcefulness to drive results.


  • Very little physical effort required to perform normal job duties

  • Ability and willingness to travel domestically and internationally as required


  • Bachelor’s degree (or equivalent); advanced degree (MS, MD, PhD) in medicine/relevant healthcare or scientific discipline preferred;

  • 12 years’ experience specifically in the CVRM therapeutic area in either the academic, pharmaceutical, biotechnology or clinical research industries, with CVRM specific therapeutic knowledge / expertise regarding understanding of treatment pathway, standard of care, and patient symptoms and outcomes;

  • Overall experience to include CVRM clinical trial implementation, therefore having the ability to analyze a protocol and develop strategic pricing and operational solutions; strong general medicine therapeutic experience with demonstrated exposure to a customer service setting. Global experience preferred;

  • Recent experience in senior level customer facing operational roles at a CRO with a specific focus towards CVRM;

  • Equivalent combination of education, training and experience


IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status.

New York City Pay Transparency : The salary range for this role is $148,000 - $200,000.The actual salary will vary based on factors like candidate qualifications and competencies.

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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