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Microsoft Corporation Senior Program Manager - Datacenter Campus Optimization in Cambridge, Massachusetts

Microsoft Cloud Infrastructure and Operations (CO+I) is the engine that powers Microsoft's cloud services. The group is responsible for designing, building, and operating Microsoft’s global datacenters; managing the programmatic delivery of our critical infrastructure design, equipment procurement, construction delivery, infrastructure innovation, demand planning and capacity utilization of our unified infrastructure; and responsible for all operations needed to run the physical infrastructure. We focus on smart growth with an emphasis on automation, data-driven engineering, costeffectiveness, and environmental sustainability. We deliver the core infrastructure and foundational technologies for Microsoft's 200+ online businesses including Azure, Office 365, Bing, Xbox Live, Skype, and OneDrive. Our portfolio is built and managed by a team of subject matter experts working 24x7x365 to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

As a key enabler of Microsoft’s Cloud growth, the Critical Solutions Team (CST) team is responsible for Program Management of new innovation prototyping and using the data aggregated to make informed decisions as to what we build into our portfolio, strategic program alignment across C+AI with a high emphasis on collaboration across the organization, Campus Optimization in order to optimize all of our existing assets as intelligently as possible to avoid unnecessary builds and spend, and also responsible for the analytics and solution development for long term issues that exist across our portfolio. The CST team spans all business verticals of CO+I, and partners closely with many Engineering Groups partners as well (Azure, O365, Bing, Xbox), and has a unique opportunity to innovate and problem solve with our partner organizations. We will make an impact by creating a culture of innovation, embracing best-in-class practices, ensuring ruthless prioritization, while delivering robust business cases with the support of Operational and Financial ROI’s.

Successful candidates can be based anywhere within the US.

Responsibilities

As the Senior Program Manager of Campus Optimization, you will combine business strategy, vision & experience and will be empowered to enable and accelerate the transformation of our Data Center Optimization & Innovation journey to become the unprecedented leader in hyper scale cloud services. You will drive existing Data Center Campus optimization transformation that will help position Microsoft to best utilize all of it’s existing resources to the furthest extent possible through innovative and strategic total program delivery. You will drive the design and execution of solutions specifically intended to optimize all existing assets, whether it be to better utilize existing buildable area on a campus to maximize out allowable buildable area in our existing footprint with new innovative IT builds, or to optimize existing facilities to drive best in class utilization of power, cooling, IT, and operational space. You will report directly to the Director of Campus Optimization. While supporting our existing CO+I organization, you will also interface across the broader Cloud + Artificial Intelligence (C+AI) organization to help influence, support, and drive the organization’s vision, mission, and key business goals.

You will be required to ensure that business problems are defined and solved in an end-to-end manner, including the cross-functional programs within & outside CO+I. You will need to be comfortable engaging with senior leaders and managing priorities in a fast-paced, complex matrix environment. You will bring deep hands-on expertise on all aspects of project management, financial modeling, and business case development to create non-obvious opportunities for the business. This role calls for a balance of collaborative leadership and influential skills across the team and beyond, in addition to supportive individual contributions. If you are ambitious, detailed-oriented and an effective collaborator who thrives on driving impact and enabling others, then this role is for you.

The Senior Program Manager of Data Center Optimization will have the following responsibilities:

  • Proactively identify, define, validate, and champion new opportunities for on existing campuses for CST based on business insights, competitive analysis, customer insights, and partnering closely across C+AI to make decisions as to what we move forward with near term, vs long term optimization priority

  • Develop Scopes of Work, review vendor proposals, negotiate proposals, execute contracts, and manage and measure vendor performance across a multitude of engineering, construction, and professional services

  • Build trusted advisor relationships and partner closely with individual leaders from across C+AI

  • Drive key strategy optimization projects and orchestrate workstreams across CO+I and our partners; own efforts as defined b the Director of Campus Optimization, including project plans, recommendations, impact, and driving alignment between leaders and commitment to deliver between individual vertical organizations

  • Develop plans to Optimize campuses across the Globe, (specific geographic locations will be defined by the Director) and present them with a clear business case associated with an ROI for business approval

  • Contribute to design development of innovative engineering concepts to drive environmentally sustainable projects on our optimization journey

  • Providing clear and regular updates on project status weekly and monthly to advise on progress as it relates safety, budget, schedule, cost, risks, etc.

  • Travel to sites as required for project success

Qualifications

Required Qualifications:

  • BS/MS degree in Engineering, or related discipline, or relevant Data Center Development experience

  • 8+ years of experience in complex programmatic delivery across many cross functional teams to accomplish team goals, business planning, supply chain, strategic consulting and/or equivalent experience

  • Proven track record of project leadership

  • Experience with technical evaluation of live facilities

  • Experience with retrofits of live mission critical facilities

  • Demonstrated project management, leadership, and cross-group collaboration skills

Preferred Qualifications:

  • Demonstrated hypothesis-driven, problem-solving orientation with ability to leverage both quantitative and qualitative analyses to drive decision making

  • Excellent oral and written communication skills and ability to formulate and deliver insights around complex business problems in a thoughtful and persuasive manner

  • Exceptionally strong personal initiative, good business instincts, and comfort with ambiguity

  • Ability to manage multiple simultaneous high-priority projects (often including project management of cross-functional v-teams)

#COICareers

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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