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Microsoft Corporation Senior Software Engineer in Cambridge, Massachusetts

Are you passionate about cloud computing and have deep customer-empathy? Do you like to work on building services from the ground up using cutting edge technologies? Are you excited about driving growth in one of Microsoft's core businesses? If so, we have your next career position at Azure Customer Experience (CXP) Software Engineering Team!

At Azure CXP, our mission is to transform Azure customers into Azure fans. We are committed to customer success & growth through world-class customer engineering engagement and continuous product improvements. The focus for our team is to build extensible platform, connected customer experiences (CX), enable digital transformation and improve customer outcomes.Our top-level objectives include winning customer satisfaction by providing the help they need and reducing customer pain time. Our team believes in living the core Microsoft values of Respect, Integrity and Accountability. We are fast growing, and dynamic team with a lot of opportunities for career growth.

We are looking for a collaborative and skilled software engineer with growth mindset who thinks strategically, works pragmatically, loves to solve new technology challenges, and enjoys getting stuff done in a dynamic environment. As a Senior Software Engineer on this team, you will have ample opportunities to build scalable, robust, and reusable solutions to make a positive impact and obtain valuable experience across the spectrum of technologies, ranging from UI to back-end. You will be a meaningful part of a growing team that values diversity of thought and recognizes everyone for their personal strengths and desire to learn and grow.

Responsibilities

This Senior Software Engineering role will have a measurable impact in customer growth and satisfaction. You will be responsible for leading and building scalable services and platforms, and driving key engineering fundamentals OKRs in an agile development team. You will work closely with our Program Managers, Data Scientists, Designers and Customers. We use a variety of technologies in building our products such as: C#, CosmosDB, Azure Data Explorer(Kusto), Azure Data Factory, Azure Search, Service Fabric, Azure ML, Web API, React, Redux, TypeScript etc.

On our team, we strive to build lasting relationships, and we make each other better by supporting, mentoring, laughing, and empathizing. We believe strongly that diversity and empathy are key to building great teams and crafting visionary products with global appeal. We value variety in perspectives and backgrounds and work together to create an inclusive environment that supports this.

Key roles & responsibilities include:

  • Building platforms, scalable and resilient services to provide to obboard partners seamlessly on to the platform.

  • Working with Product teams, Service and Partner teams to implement scalable self-serve solutions.

  • Drive long-term design thinking for systems and engineering processes with simplicity and maintainability as core tenets

  • Ensure high quality, secure, scalable and performant code.

  • Diagnose and correct service and application issues, support livesite in a DevOps model.

  • Deal with ambiguity, bring clarity, create energy and drive projects end-to-end

  • Mentor and develop engineers across all levels through sharing and learning

Qualifications

  • A minimum of 6 years development experience building reliable, distributed systems at scale.

  • Experience writing software in one or more high level language including C++, C#, and/or JavaScript/Typescript.

  • Experience in Cloud technologies (Azure, AWS, GCP) and large data systems preferred.

  • Strong problem solving, design, coding and debugging skills.

  • A positive attitude and a passion for software development.

  • Ability to work within product teams as well as across multiple partner product groups or external partners.

  • Drive for execution and results, while delivering quality software for large scale projects.

  • Cross group communication and collaboration and dealing with ambiguity.

  • BS or MS. A Masters or PhD in Computer Science or related engineering fields a bonus

Does this sound like you? If so, we invite you to apply! We can't wait to hear from you, and we're eager to see the great things we'll create together.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#AZCXP

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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