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Job Information
Philips Service Development BPE, Professional Services & Solutions Generation Process (PSSGP) in Cambridge, Massachusetts
530061 Service Development BPE, Professional Services & Solutions Generation Process (Cambridge, MA)
Responsible for the HPM Professional Services & Solutions Generation Process (PSSGP), from owning the process document itself to consulting on appropriate use of the PSSGP as well as when a new PSSGP should be used versus use of the Change Form.
* This is a Hybrid position based in Cambridge, MA *
Your role:
Considers scope of effective process and how to adjust (including or removing launch processes, identifying alternative process for non-offer items like non-technical solutions).
Accountable for the overall process in consultation with management and other parties.
Works with the Design Controls team in HPM R&D a to ensure alignment of PSSGP process and adherence to HPM QMS.
Works with HPM Product Quality Engineering to ensure process compliance and adherence to Good Documentation Practices. Includes activity to support audits, remediation of process issues, privacy and security concerns.
Monitors active PSSGP projects, providing guidance on process adherence as well as identifying areas for improvement.
Provides guidance to Portfolio Management, so that offer ideas can be sized, to help determine backlog and prioritization.
Coaches cross functional PSSGP teams during project execution to help with Deliverables required, provide expert opinions, identifying and sharing best practices.
You're the right fit if:
Education:
Bachelor degree in a STEM domain (ex: health-science, other science, engineering) or business).
Masters degree or terminal professional degree preferred.
ITIL 4 certified.
Experience:
Ability to work in eDMR and DMS web to post, vault, replace, organize and retrieve Trace information and documentation
Knowledge of Philips specific development generation processes (HPM Design Controls, PDLM, PSSGP)
Understanding of 21 CFR 820.30
Prior experience working with a design control process
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Read more about our employee benefits.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
Philips Transparency Details:
The pay range for this position is $94,900 to $175,200, annually. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information:
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran
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