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IBM Site Reliability Engineer in Cambridge, Massachusetts

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

At Envizi we believe there is a smarter way to achieve a sustainable future, and we are helping organizations harness the power of data and analytics to optimize for a low carbon future. We are looking for a talented and passionate Site Reliability Engineer to join our growing Core Services team to apply your system administration and cloud DevOps skills across our market-leading SaaS Product.

In this role, you will work closely with other members of the Core Service team (DevOps, DBA, and IT Operations), as well as the team of Engineers and QAs.

Key Responsibilities

  • Daily monitor, administration, and preventative maintenance work for Envizi application and services

  • Providing general problem diagnosis and technical support to internal and external inquiries in US/UK regions

  • Administration of IIS Web Server environments, Windows Server systems, and Office 365 services

  • Administration of cloud infrastructure (AWS and Azure servers) and proactive monitoring, maintenance, and support of cloud services

  • Administration of a SQL Server platform

BENEFITS

Health Insurance. Paid time off. Corporate Holidays. Sick leave. Family planning. Financial Guidance. Competitive 401K. Training and Learning. We continue to expand our benefits and programs, offering some of the best support, guidance and coverage for a diverse employee population.

http://www-01.ibm.com/employment/us/benefits/

CAREER GROWTH

Our goal is to be essential to the world, which starts with our people. Company-wide we kicked off an internal talent strategy program called Go Organic. At our core, we are committed to believing and investing in our workforce through:

Skill Development: Helping our employees grow their foundational skills

Finding the Dream Career at IBM: Navigating our company with the potential for many careers by channeling an employee's strengths and career aspirations

Diversity of People: Diversity of thought driving collective innovation

CORPORATE CITIZENSHIP

With an employee population of 375,000 in over 170 countries, amazingly we connect, collaborate, and care. IBMers drive a corporate culture of shared responsibility. We love grand challenges and everyday improvements for our company and for the world. We care about each other, our clients, and the communities we live, work, and play in!

http://www.ibm.com/ibm/responsibility/initiatives.html

http://www.ibm.com/ibm/responsibility/corporateservicecorps

Required Technical and Professional Expertise

You must be a forward-thinking and proactive team player with excellent communication skills, as well as a motivated problem-solver with strong attention to detail.

What do you need to have?

  • 3+ years experience with system administration/support or similar roles

  • 3+ years experience Windows Server System Administration (Windows Server 2012 / 2016 / 2019)

  • 2+ years of experience with cloud environments (AWS and Azure)

  • Windows Server 2012/2019 2+ years scripting and language skills - PowerShell, SQL, other

  • Attention to detail and willingness to learn

Preferred Technical and Professional Expertise

  • SOC2 or ISO certification

  • AWS services such as VPC, Cloudwatch, IAM Policies

  • AZURE Virtual Machines, Backups and monitoring

  • AWS/Azure IaaS-PaaS cloud models

  • Microsoft Power BI

  • Source Code Management and Version Control tools such as Git

  • Atlassian's Jira / Confluence platform

About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

*Well-being programs to support mental and physical health.

*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

*Select educational reimbursement opportunities.

*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

*Giving and volunteer programs to benefit charitable organizations and local communities.

*Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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