Job Information
Point32Health Director, Instructional Design in Canton, Massachusetts
Who We Are
Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.
We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here (https://youtu.be/S5I_HgoecJQ) .
Job Summary
Job Summary
The Director, Instructional Design will be a key leader within our Corporate Learning and Development function, playing a critical role in shaping and executing the broader talent strategy. This position will oversee a team capable of supporting enterprise-wide learning and development programs, delivering consistent solutions across Point32Health. This role will also focus on technical training, including knowledge management and facilitation, currently housed within the business units.
Job Description
• Leadership and Strategy:
• Develop and implement a comprehensive instructional design strategy aligned with the company's talent development goals.
• Lead, mentor, and manage an instructional design team, fostering a culture of innovation and continuous improvement.
Key Responsibilities/Duties – what you will be doing
Leadership and Strategy:
Develop and implement a comprehensive instructional design strategy aligned with the company's talent development goals.
Lead, mentor, and manage a team of 14 instructional designers, fostering a culture of innovation and continuous improvement.
Collaborate with learning partner, senior leaders, and key stakeholders across the organization to identify learning and development needs, scope projects, and evaluate program effectiveness, while also identifying and responding to business-specific nuances that require additional programming or services.
Program Development and Management:
Set the direction for instructional design practices, ensuring alignment with industry best practices
Oversee the design, development, and delivery of high-quality, scalable learning solutions that support enterprise-wide programs.
Ensure instructional design projects meet the needs of diverse learners, leveraging various delivery methods (e.g., e-learning, instructor-led training, blended learning).
Establish and maintain standards for instructional design, ensuring consistency and excellence across all training materials and programs.
Technical Training and Knowledge Management:
Integrate technical training initiatives into the broader learning and development strategy.
Oversee knowledge management processes to ensure the efficient capture, storage, and dissemination of organizational knowledge.
Ensure training programs are up-to-date, relevant, and effectively address the skills and knowledge needed across the organization.
Design & Delivery:
Provide guidance and support to instructional designers, subject-matter experts, and other contributors to ensure consistent performance and adherence to project timelines and budgets.
Ensure that all instructional design efforts are aligned with the company’s values, goals, and culture.
Explore the use of authoring tools, content management tools, and generative-AI tools to enhance learning experiences.
Evaluation and Improvement:
Define key performance indicators (KPIs) to measure the effectiveness of learning and development programs and continuously monitor progress.
Implement metrics and evaluation methods to assess the effectiveness of learning programs and initiatives.
Continuously improve instructional design processes and methodologies based on feedback and data-driven insights.
Collaboration and Communication:
Work closely with business units to understand their unique training needs and ensure alignment with corporate learning objectives.
Communicate effectively with stakeholders at all levels to ensure the successful implementation and adoption of learning programs.
Other duties as required.
Qualifications – what you need to perform the job
Certification and Licensure
Education
Required (minimum):Bachelor’s degree in Instructional Design, Education, Human Resources, or a related field
Preferred: Master’s degree preferred
Experience
Required (minimum):Minimum of 8-10years of experience ininstructional design, with at least 5 years in a leadership role.
Preferred:
Skill Requirements
Deep experience in learning and development practices, with a focus on ensuring for an excellent colleague experience, that is relevant across businesses.
Proven experience in developing and implementing large-scale learning and development programs.
Strong understanding of adult learning principles, instructional design models, and e-learning development tools.
Excellent project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
Strong leadership and team management skills, with a track record of building and developing high-performing teams.
Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
Experience managing a team of instructional designers and subject matter experts.
Experience with knowledge management and facilitation is highly desirable.
Familiarity with learning management and learning experience systems (LMS/ LXP) and e-learning authoring tools.
Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel) :
Must be able to work under normal office conditions and work from home as required.
Work may requiresimultaneous use of a telephone/headset and PC/keyboard andsitting for extended durations.
May be required to work additional hours beyond standard work schedule.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.
Compensation & Total Rewards Overview
As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.
Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:
Medical, dental and vision coverage
Retirement plans
Paid time off
Employer-paid life and disability insurance with additional buy-up coverage options
Tuition program
Well-being benefits
Full suite of benefits to support career development, individual & family health, and financial health
For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/
Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity
Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
At Point32Health, we strive to be a different kind of nonprofit health and well-being company, with a broad range of health plans, and innovative tools that make navigating health and well-being easier, guiding our members at every step of their health care journey to better health outcomes. We are committed to providing high-quality and affordable health care, improving the health and wellness of our members, and creating healthier communities across the country. The Point32Health name is inspired by the 32 points on a compass. It speaks to the critical role we play in guiding and empowering the people we serve to achieve healthier lives. Our employees are hard-working, innovative, and collaborative. They look for opportunities to grow and make a difference, and they help make us strive to be one of the Top Places to work in New England.