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Point32Health Director, Talent Acquisition in Canton, Massachusetts

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here (https://youtu.be/S5I_HgoecJQ) .

Job Summary

As the Director of Talent Acquisition at Point32Health, you will lead the organization's Talent Acquisition efforts. Reporting to the Vice President of Talent, you will be a key member of the People & Culture leadership team, defining and executing Point32Health’s Talent Acquisition strategy. You will be accountable for recruiting, developing, and retaining a world-class Talent Acquisition team, ensuring an exceptional candidate experience, and partnering closely with leadership to translate business objectives into talent acquisition imperatives. Your passion, energy, and curiosity will drive transformation and innovation within our function and across the Point32Health enterprise, making a significant impact on our culture and colleague experience.

Key Responsibilities/Duties – what you will be doing

Leadership of Talent Acquisition Function:

  • Oversee the entire Talent Acquisition function, including executive recruiting, corporate staffing, high-volume recruiting, employer branding, talent intelligence, and coordination.

  • Develop and execute the Talent Acquisition strategy in partnership with business and People leaders to support the company’s growth and objectives.

  • Lead the organization through periods of significant scale, employing innovative tactics to achieve hiring targets.

  • Provide hands-on recruiting support during peak times or as needed, ensuring alignment with team efforts.

Team Development and Management:

  • Recruit, retain, and develop a talented Talent Acquisition team capable of thriving in a fast-paced and dynamic environment.

  • Foster a culture of continuous improvement, innovation, collaboration, and humility within the team.

  • Serve as a mentor and coach, inspiring and motivating the team while maintaining a strong connection to day-to-day operations.

Strategic Partnership and Stakeholder Management:

  • Partner closely with Point32Health’s leadership to translate business objectives into talent acquisition priorities and advise on best practices.

  • Build and maintain collaborative, impactful relationships with stakeholders across all levels of the organization, influencing peers and business leaders while facilitating alignment.

  • Manage relationships with external partners, subcontractors, and vendors to ensure effective collaboration and service delivery.

Diversity, Equity, Inclusion, and Accessibility (DEIA):

  • Help define and execute Point32Health’s DEIA objectives in partnership with business and People leadership.

  • Ensure the Talent Acquisition function supports and enhances the organization’s DEIA goals through targeted recruitment strategies and sustainable impact.

Data-Driven Decision Making:

  • Utilize a data-driven yet qualitatively informed approach to communicate Talent Acquisition decisions and performance.

  • Develop appropriate metrics, service-level agreements, and tracking mechanisms to build accountability, measure results, and ensure the cost-effectiveness of the hiring process.

Process Ownership and Innovation:

  • Maintain ownership of recruitment processes, ensuring they are efficient, consistent, and aligned with the organization’s strategic goals.

  • Partner with the People Operations team to refine the Talent Acquisition “tech stack” and processes to enhance recruiter impact, hiring manager engagement, and candidate experience.

  • Remain intellectually curious about trends and innovative recruiting techniques, continuously evolving and shaping efforts to be better every day.

Strategic Workforce Planning:

  • Integrate tightly into the annual business planning and strategic workforce planning processes to understand Point32Health’s hiring objectives.

  • Proactively build the Talent Acquisition capabilities necessary to achieve those objectives, balancing both strategic and operational demands.

Budget and Resource Management:

  • Develop, track, and manage complex budgets related to Talent Acquisition, ensuring resources are allocated effectively to meet hiring targets.

  • Responsibly manage the Talent Acquisition budget and headcount, optimizing resource allocation and ensuring cost-effectiveness in recruitment efforts.

  • Support special projects from a Talent Acquisition perspective, including M&A and contract staff-ups as needed.

Employer Branding:

  • Partner with internal colleagues to successfully promote and enhance Point32Health’s employer brand with external candidates.

  • Serve as a thought leader on employer branding and social media strategy efforts, partnering with the Communications teams to position Point32Health as an employer of choice.

Key Characteristics:

  • Stakeholder and Audience Savvy: Ability to drive discussions, influence peers and business leaders, and facilitate alignment across the organization.

  • Advanced Communication Skills: Proficiency in written and verbal communication, with the ability to create organized and compelling presentations.

  • Flexibility and Resilience: Ability to prioritize work, operate and deliver with tight deadlines, and maintain patience and good humor in a fast-paced environment.

  • Innovative and Collaborative: Strong capability to manage complex relationships with external partners, while fostering a collaborative and innovative team environment.

  • Strategic and Operational Balance: Demonstrated ability to think both strategically at a regional level and effectively operationally.

  • Humility and Leadership: Leading with humility while inspiring and motivating a diverse team.

Qualifications – what you need to perform the job

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree preferred.

  • 10+ years of experience in Talent Acquisition, with a heavy emphasis on full-cycle corporate recruiting and at least 5 years in a leadership role.

  • Proven experience in strategic workforce planning, executive recruitment, and managing high-volume recruitment in a fast-paced environment.

  • Depth of innovative practices and strong technical foundation in talent acquisition operations, process, and best practices.

  • Experience leading and managing a diverse team; demonstrated success in attracting and developing highly sought-after talent.

  • Strong understanding of DEIA principles and their application in recruitment, with a demonstrated passion for diversity and sustainable impact.

  • Advanced experience managing relationships with external partners, subcontractors, and vendors.

  • Experience in a similar role in a growing company within a global highly matrixed setting preferred.

  • Ability to develop, track, and manage complex budgets related to Talent Acquisition.

Compensation & Total Rewards Overview

As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

  • Medical, dental and vision coverage

  • Retirement plans

  • Paid time off

  • Employer-paid life and disability insurance with additional buy-up coverage options

  • Tuition program

  • Well-being benefits

  • Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity

​Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

At Point32Health, we strive to be a different kind of nonprofit health and well-being company, with a broad range of health plans, and innovative tools that make navigating health and well-being easier, guiding our members at every step of their health care journey to better health outcomes. We are committed to providing high-quality and affordable health care, improving the health and wellness of our members, and creating healthier communities across the country. The Point32Health name is inspired by the 32 points on a compass. It speaks to the critical role we play in guiding and empowering the people we serve to achieve healthier lives. Our employees are hard-working, innovative, and collaborative. They look for opportunities to grow and make a difference, and they help make us strive to be one of the Top Places to work in New England.

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