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Inspire Brands Manager, Data & Analytics - Dunkin' in Canton, Massachusetts

This position is critical to understanding brand business performance in order to develop strategies and recommendations to inform future brand direction. The expectation is that this individual will be an expert on managing and reporting information critical to business insights and decision-making. The Manager will be a key resource for the brand in answering business questions efficiently and effectively.


  • Insight generation – generate insights that improve the business through linking various data sources (e.g., sales, competitor, market, customer, etc.)

  • Relationship management – develop and maintain strong relationships with key stakeholders and partners

  • Business analysis – analyze brand performance and sales trends, including promotion and test analysis

  • Brand performance – analyze and monitor key metrics across brand health, product performance, and guest experience

  • KPI reporting – create and maintain reports that assess ongoing business performance, leading indicators, and explanatory factors

  • Ad hoc reporting – develop, execute, and deliver reports based on brand business requirements

  • Project management – ensure that medium/long term projects are implemented on time and achieve objectives


  • Minimum Bachelor’s Degree (preferably in Engineering, Statistics, Economics, Business or Mathematics)

  • Graduate Degree, MBA preferred

  • 5-7 years relevant experience in marketing, business analysis, data management / reporting, or other related area or an MBA


  • Ideal candidate has an inquisitive nature and a passion for learning and solving problems

  • Self-starter personality who can operate with minimal supervision

  • Understands business principles and strategy, and possesses strong analytical skills

  • Proficiency with Microsoft Office applications, with expertise in Excel (e.g., pivot tables, advanced functions, formulas, filtering, etc.) and database skills (e.g., SQL, Access, etc.) a plus

  • Ability to collect and synthesize information, making it relevant, understandable, and actionable for key stakeholders

  • Ability to balance multiple projects with competing deadlines

  • Effectively interact at all levels of the organization across multiple functional areas

  • Excellent writing, presentation, project management and strong influencing skills required

  • Interest in the restaurant industry and desire to train in our restaurants to learn operations, and a strong desire to help shape the future at Inspire Brands

  • Minimal travel may be required

Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC Drive-In restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.