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Point32Health Product Owner II – RPA Program in Canton, Massachusetts

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities.

Job Summary

As a Product Owner II at Point32Health, you will work in a fast-paced environment and will be responsible for defining key components of the assigned product utilizing deep industry expertise and knowledge of the assigned area of Robotics Process Automation (RPA) and the end customer. The Product Owner II will be responsible for providing the assigned product vision and roadmap that enables the Team to build and deliver the highest value product features quickly and in the correct sequence to satisfy requirements.

You will be expected to collaborate very closely with the RPA team, scrum master and systems team in a fully scaled agile environment. You will work with Point32Health business stakeholders and business owners to ensure the product changes represent the user’s journey are implemented appropriately.

The Product Owner II requires both customer and business oriented knowledge and communication skills, as well as an understanding of technology needs in order to drive assigned product roadmap for standardized and scalable solutions. In this role you will work closely with the team to ensure that investments are aligned to the organizations goals.

This role affords you the opportunity to expand your skills by working alongside talented and passionate teammates from diverse backgrounds.

Key Responsibilities/Duties – what you will be doing

  • Understanding of key assigned functions.

  • Identify, document, decompose and refine requirements from business problems to epics, features, and user stories

  • Ability to participate in a continuous feedback loop to work in a team environment to drive decision making

  • Makes priority decisions for product based on measurable business and operational value

  • Responsible for working with RPA leadership and RPA team to accept or reject iteration deliverables

  • Provide transparency of work completed and planned, and obtain feedback from stakeholders in sprint/iteration reviews and demos

  • Ability to prioritize requirements based on the objectives of the project/solution and considerations of the overarching business & customer

  • Forecast product/feature delivery timeframes in collaboration with your team/s

  • Ability to communicate and foster the high-level solution vision & goals

  • High level of proficiency in coordinating project-wide planning

  • Works with the RPA team to evaluate the product roadmap to identify elements for development and identify "definition of done" for each feature

  • Produces workflows, completes data mapping and performs business process design

  • Collaborates with Developers to conducts User Acceptance Testing (UAT) and participates in sprint demos to ensure that the final product meets the “definition of done”.

Qualifications – what you need to perform the job

EDUCATION: (Minimum education & certifications required)

Bachelors’ Degree in business or Health administration required

Masters preferred

EXPERIENCE: (Years of experience)

5+ years in the Health Insurance industry

3+ years of Proven multiple project management experience

2+ years of experience working as a Product Owner, Business Analyst or Product Analyst

SKILL REQUIREMENTS: (Include interpersonal skills)

  • Results-oriented, and able to influence others to meet goals in positive manner

  • Experience in process definition, often in ambiguous situations.

  • Ability to communicate effectively both verbally and on paper, and at all levels of the organization (in particular, PowerPoint presentations)

  • High level Presentation skills required

  • Ability to make decisions in a timely swift manner.

  • Ability to manage projects and identify, analyze and solve practical problems taking into account relevant factors and a wide variety of variables

  • High level of independent judgment and initiative required

  • Start-up mentality and desire to innovate at a fast pace

  • Excellent critical thinker skills to make balanced, insightful decisions

  • Ability to thrive in a fully SAFe-Agile development environment

  • Ability to meet strict deadlines

  • Knowledge of Agile methodology preferably in the scaled agile framework

  • Problem solver.

  • Strong analytical skills.

  • Experience with vendor management.

  • Strong communication skills.

  • Willingness to listen, learn and accept other’s opinions

Commitment to Diversity, Equity & Inclusion

Point32Health is committed to making diversity, equity, and inclusion part of everything we do—from product design to the workforce driving that innovation. Our DEI strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

COVID Policy

Please note: As of January 18, 2022, all employees — including remote employees — must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer, and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

At Point32Health, we strive to be a different kind of nonprofit health and well-being company, with a broad range of health plans, and innovative tools that make navigating health and well-being easier, guiding our members at every step of their health care journey to better health outcomes. We are committed to providing high-quality and affordable health care, improving the health and wellness of our members, and creating healthier communities across the country. The Point32Health name is inspired by the 32 points on a compass. It speaks to the critical role we play in guiding and empowering the people we serve to achieve healthier lives. Our employees are hard-working, innovative, and collaborative. They look for opportunities to grow and make a difference, and they help make us strive to be one of the Top Places to work in New England.

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