Job Information
The Overlook Resident Safety & Service Provider in Charlton, Massachusetts
Job Description
Position Title: Resident Safety & Service Provider
FLSA STATUS: Non-Exempt
REPORTS TO: Facilities Manager
SUPERVISES: Stacy Kulma
DEPARTMENT: OC
COMPANY: MHS/The Overlook – Charlton Campus
POSITION SUMMARY :
The Resident Safety & Service Provider will maintain a safe and secure environment for residents, visitors and team members by patrolling and monitoring premises in addition to performing var ious routine Maintenance/Security assignments. POSITION DUTIES/ESSENTIAL FUNCTIONS:
Will support, when necessary in the repair and upkeep of the physical structures, equipment and fixtures of The Overlook Community.
Will need to become certified in pool maintenance within 60 days of hire and be required to assist in pool testing and maintenance
Perform routine monitoring of safety concerns and hazards for campus buildings and grounds, including fire dangers, lighting needs, spills, leaks, and heating/AC or hot water problems and investigate security related incidents.
Perform daily rounds, record various data and report out of ordinary readings to supervisor and complete daily activities log.
Prepare clear and thorough written incident reports as necessary or appropriate.
Ensure knowledge of the facility’s Emergency Preparedness and Fire Safety plans and procedures and monitor building alarm systems.
Respond to all emergencies, security alerts, fires and disasters while on duty.
Escort Contractors to and from their work assignments
Enforce safety policies including oversight of the company’s parking policy.
Perform all assigned routine preventative maintenance duties and adhere to set timetables for their completion.
Follow all safety guidelines to ensure safe working environment including OSHA, (lock-out, tag-out etc.)
Assist maintenance / security department personnel as assigned by Supervisor.
Maintain work area and equipment in a safe, clean and orderly condition.
Assist with snow removal as the situation demands.
Report any violation of safety or OSHA regulations.
Report defective materials, faulty operation of equipment and unusual matters to Maintenance Supervisor.
Perform other duties as required to maintain a safe and secure campus and support The Overlook Mission, Vision and Values
Set up and break down events on Worxhub
Bring boxes and mail to assigned locations and check doors to endure no packages are left
Additional duties as directed by Management.
QUALIFICATIONS:
High school diploma or equivalent
1-3 years working in a security and maintenance related position, in a healthcare setting preferred
Valid Driver’s License
Ability to read and write English proficiently
Good written and verbal communication skills
IND3
COMMUNITY OVERVIEW:
The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions.
The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients.
The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.
THE OVERLOOK WAY:
All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do what's best for those we serve."
Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally
Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it
Compassion: understanding and empathy for others
Creativity/Innovation: thinking wildly, planning accordingly
Grace: putting people at ease, without compromising performance or outcomes
JUST SOME OF OUR BENEFITS AND PERKS:
Solid Track Record of Promoting
Team Members from within
Plenty of Free Parking
Free Daily Lunch on
Campus
Vacation, Sick, Holiday Time + Floating Holidays
Travel Reimbursement
Professional Development
Flexible Spending and Health Reimbursement Accounts
Employee Assistance Programs
Tuition Reimbursement
Short + Long Term Disability, Life Insurance
Medical, Dental, and Vision Insurance
Access to Fitness Center, Pool, and Onsite Massages
In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.
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