The Container Store Full-time Retail Sales Specialist in Chestnut Hill, Massachusetts
The Retail Sales Specialist / Design Specialist position is skilled in the design and sales of custom closets and other storage and organization solutions. This position is a strong leader and role model who displays excellent selling skills while maintaining a focus on exceptional customer service.
- If you are passionate about giving clients an exceptional experience while helping them create their perfect customized space, then this is the job for you! Previous design experience not required, just a passion for service and selling! Come see why The Container Store is consistently voted one of the best retailers to work for!
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Work with customers up and down aisles and share product information to effectively sell storage and organization solutions
Manages and maintains multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up with consistent and concise communication to customers and others
Collaborates and communicates with the customer to design and present projects and customized plans in a clear and professional manner
Closes sales efficiently, builds repeat and referral business
Collaborates, partners and maintains consistent communication with Store Leadership, Store Employees and corporate partners to seamlessly complete projects from inquiry to installation to achieve personal sales goals and other goals
As a brand ambassador, enthusiastically drives, motivates and supports all company initiatives by modeling and coaching professional and productive behaviors with store employees to achieve store and other goals
Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers, CSD, store employees and Installation
Proficiently and consistently uses company tools and email
Actively leads and participates in the daily maintenance of the custom closets showroom and visual presentation of the store
Provides consistent communication to the Store Leadership, Custom Closets Market Manager and Area Director on projects, sales, customer service, processes, areas of opportunity and celebrations
The Benefits of Working Here
Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include:
Competitive Pay - Starting at $23.00 - $25.00/hour
Discount: 50% on Elfa, 40% on Merchandise and Gift Cards, 25% on Avera
Paid Time Off plus Holidays
401(k) plan & Company Match
Employee First Fund: providing grants to employees experiencing unforeseen emergencies
College degree preferred
2-5 years in retail sales with a successful track record in selling and driving results
Design experience and spatial intelligence
Excellent communication and follow-up skills
Knowledge and passion for following trends in the custom closets and retail industry
Strong computer skills: proficiency in Outlook, Word and knowledge of Excel and Salesforce or Customer Relations Management tools
Enjoys engaging with people and connecting with customers
Understands retail is an ever-changing industry and requires flexibility in scheduling
Must be at least 18 years of age.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act.
Stores Physical Requirements
State Specific Notices
External Company Name: The Container Store Inc.
External Company URL: www.containerstore.com
Street: 55 Boylston
Post End Date: 2/22/2023