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Peoples Bank Banker in Chicopee, Massachusetts

Banker - Chicopee Regular Full time Springfield, MA, US Requisition ID: 2179 Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut and a leader in green values, sustainable energy financing, and charitable giving. We operate in the best interest of our customers and strive to be an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as Best Place to Work and Best Local Bank. Come join our team of dedicated and innovative individuals and contribute to our dynamic, successful organization. Summary: The Banker is an entry level customer facing role and assists customers with their banking needs and processes all transactions accurately and in a timely manner. Uses exceptional customer service and communication skills to resolve issues for internal and external customers in accordance with bank and department service standards and required regulations. Upholds the organizations mission and values; operating in the best interest of our customer and communities while delivering the best banking experience. SEE THE PEOPLES BANK WEBSITE FOR COMPLETE JOB DESCRIPTION Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: High School diploma required; Associate?s degree (A. A.) preferred and six months to one-year related experience or equivalent combination of education and experience. Skills needed: Cash handling experience preferred, basic mathematical acumen required Attention to detail, strong time management and multitasking skills Ability to function in a fast-paced and changing environment Strong communication skills verbal and written Strong interpersonal and customer service skills, including the ability to form and maintain client and business relationships Discretion and a dedication to protecting the financial privacy of clients, business partners, and employer Ability to work and travel to banking center locations as needed and assigned Ability to successfully complete required on the job training and demonstrate competency in accordance with company guidelines. Certifications, Licenses and/or registrations: This position requires National Mortgage Licensing System (NMLS) registration; and ability to obtain said license after a period to be determined by decisionmaker. Must be able to successfully complete the registration process, which includes, but is not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules. Computer Skills: Knowledge of computer applications including Word, Excel. Ability to use basic computer skills to enter and/or retrieve data. Work Environment and Physical Demands: The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel. The associate may work offsite at community, financial education and bank-at-work events several times a year, and occasionally makes business calls with the

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