Job Information
WWLP-TV Support Engineer in Chicopee, Massachusetts
Support Engineer COPEE, Mass. (WWLP) - WWLP-22News, (NBC and CW), has an opening for a Support Engineer at the television station in Chicopee. The Support Engineer will function as a member of the Software Engineering Team, and will collaborate with other team members to troubleshoot, diagnose and ultimately resolve user-facing software issues. Essential Duties and Responsibilities: Work with system vendors and technology partners to install and configure equipment and software, solve system problems, and implement solutions and upgrades. Configure, install, and maintain Microsoft Windows Server based systems and server software, including Microsoft SQL Server. Installs and tests new systems and technical infrastructure for the station. Installs and maintains the IT network, switches, data backups, workstations, servers, and printers. Cable, connect, and configure technical infrastructure equipment for the station. Minimizes service interruptions at times of equipment and/or system failure by rapidly identifying and implementing solutions. Manage and assist users with e-mail and desktop support. Administer antivirus and similar support systems. Manage user accounts through Active Directory. Interprets and implements instructions and requests from other station personnel. Communicates with members of the engineering team and other teams to effectively resolve equipment and system issues. Interface with Nexstar Network, Security and Systems teams. Assist in maintaining all station broadcast equipment within the facility. Perform all other duties as assigned. Desired Experience and Skills: Technical degree in Information Systems, Broadcasting, or a related field, or have an equivalent combination of education and demonstrable experience. SBE and Microsoft certification preferred. Minimum three years? experience with Windows Server environments. Knowledge of current television broadcast systems including AP ENPS and Bitcentral experience a plus. Networking support of various LAN/WAN devices and systems Proficiency with computers, IP based telephony, copiers, scanners, fax machines, and other office equipment. Experience with digital transmitters, microwave equipment, and other broadcast-related equipment. Ability to meet deadline, prioritize assignments and handle multiple tasks simultaneously. Ability to respond to trouble calls in a 24?7 environment (including nights, weekends, holidays as needed) Valid driver\' license with an acceptable driving record Fluency in English Excellent communication skills, both oral and written APPLY: https://nexstar.wd5.myworkdayjobs.com/en-US/nexstar/details/Support-Engineer_REQ-30068