Emerson Hospital Financial Counselor/Referral Coordinator in Concord, Massachusetts
Reports to the Manager of the Center for Weight Loss, the position serves as the office`s primary contact for insurance referrals and eligibility. Works closely with the Lead Financial Counselor/Surgical Scheduler, and assures that patients have Bariatric benefits prior to the start of their initial consultation. Assures that referrals are in place for all patient appointments.
Associates Degree preferred.
Work experience may be substituted for higher education.
One to 3 years as a financial counselor at a hospital and/or authorization coordinator required
Knowledge of insurances, pre certification and referral procedures required
Experience in working with patients required
Experience in working with payers to appeal pre auth denials preferred
Licensure and/or Certification
Knowledge of third party payors.
Knowledge of Medicare billing practices and regulations.
Insurance verifications experience.
Excellent interpersonal skills are required to interact effectively with all organizational levels, with demonstrated organizational skills and ability to work accurately with detailed confidential information.
Must have the ability to read, write and communicate in English.
Must be highly organized, cooperative, and able to work well with others.
Ability to prioritize and perform multiple tasks.
Thorough understanding of team management concepts.
Comprehensive knowledge of medical terminology.
The ability to effectively communicate with external organizations as well as various levels of management required.