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Riverside Community Care Quality Management Investigation Specialist - Part Time in Dedham, Massachusetts

We have an exciting opportunity for an Investigation Specialist on the Quality Management team within our Quality Management Department to join our long-standing, growing and highly regarded organization!

In this vital role, the Quality Management Investigation Specialist assists the Quality Management team with a variety of ongoing projects including:

  • Independently running investigations based on Human Rights allegations and other complaints from the field

  • Ensuring that quality management systems are implemented in compliance with policies, regulations, accreditation and industry standards

  • Assisting in investigations, data capture, monitoring, and trend analysis of incidents

  • Helping with existing quality management projects

    Schedule: 20 hours per week; Flexible hybrid position with a mix of on-site and remote work

    Please include a cover letter.

    Why You'll Love Riverside

    We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

    Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options

  • Flexible Spending Accounts – both medical and dependent care

  • Eleven paid holidays

  • Separate accruals for vacation (increases with tenure), personal, and sick time

  • Tax-deferred 403(b) retirement savings plan with employer match

  • Employee Assistance Plan / Travel Assistance Plan

  • Employee bonus for referrals resulting in hiring

  • Discounts to movie theaters, sporting, and entertainment events

  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

    Learn more about our benefits and culture:

    Our Benefits (

    Our Culture

    Hear what employees think about working for Riverside! (

Required Skills

  • Excellent written and verbal communication skills required

  • Ability to handle multiple tasks, be flexible and work independently required

  • Must be proficient in the use of Microsoft Word, Excel and Outlook

Required Experience

  • At least 3 years experience in health care and/or human services industries required

    Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.