Senior Living Residences Receptionist (Part-Time) - Dedham, MA in Dedham, Massachusetts

Traditions of Dedham is seeking a part-time weekend receptionist to serve as a first point of contact for callers and visitors.

At our community, the Front Desk Receptionist is the information center of our community, managing all phone calls, greeting visitors, providing community information, managing resident transportation and outing schedules, and assisting residents with all requests.

SLR communities are guided by our core beliefs in resident quality of life, integrity, innovation, discovery and valued associates. We are proud of the environment we have cultivated that encourages all associates' ideas and feedback in an effort to better our programming, operations and, of course, care for our residents.

RESPONSIBILITIES:

  • Greeting and welcoming guests to our Community

  • Support and assist residents

  • Answer, screen and forward incoming phone calls

  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

  • Provide basic and accurate information in-person and via phone/email

  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Requirements

  • Proven work experience as a Receptionist, Front Office Representative or similar role

  • Professional attitude and appearance

  • Strong Customer Service skills

  • Ability to be resourceful and proactive when issues arise

  • Proficiency in Microsoft Office Suite