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The Salvation Army of the Syracuse Area Human Resources Specialist in Dorchester, Massachusetts


The Salvation Army Boston Kroc Center is seeking a full-time Human Resources Specialist who is responsible for maintaining employee payroll records and performing other HR duties including but not limited to employee relations, performance appraisal, and training & development.


  • Processes bi-weekly payroll for Kroc.

  • Review exception log to be sure that exceptions have been entered into UltiPro by the supervisor.

  • Review all payroll records before submission to DHQ. Look for anomalies (over time, hrs over/under approved, excessive unpaid days, etc).

  • Research all issues/discrepancies, and process with support from DHQ payroll

  • Transmit UltiPro file to DHQ payroll bi-weekly no later than 10:00am on Mondays.

  • Distribute checks and paystubs on a bi-weekly basis

  • Comply with the regulatory standards and policies and procedures of payroll.

  • Assist employees and supervisors with UltiPro training, payroll issues, and requests for payroll information

  • Conducts new employee orientations to ensure employees gain understanding of The Salvation Army and the Kroc Center. Ensure that the new employee has an understanding of benefits (DHQ HR will send packet directly to Kroc within 1 week of start date) and policies. The orientation schedule will include a time during the day and a time during the evening once a month.

  • Discuss difficult or complex complaints or issues with the Kroc Administrator and Divisional HR Manager before implementing a solution.

  • Investigate all employee complaints – keep notes and documents and review action plan with Kroc Administrator and Divisional HR Manager before implementationAll involuntary terminations must be discussed and reviewed by the Divisional HR Manager before action is taken. All termination paperwork (term form, reprimand, hours) must be sent to DHQ HR by noon the day before the termination date.

  • Status Changes – exemption changes, salary increases/decreases, FT to PT and PT to FT changes must be discussed with DHQ HR and put through the approval process prior to notifying the employee

  • Work with the Divisional HR Manager to get items on Personnel Council agenda.

  • Send appropriate personnel documents to Divisional Headquarters HR Manager for long-term storage. Maintain copies of all documents at the Kroc Center in a locked cabinet.

  • Submit all workers compensation claims to Chesterfield in a timely manner. Code leave in UltiPro that follows TSA policy.

  • Keep Kroc Work Rules up to date with the assistance of the Kroc Administrator and Divisional HR Manager

  • Interacts and consults with Kroc Officers and supervisory personnel in overseeing the coordination and implementation of recruitment procedures: (i)position analysis and evaluation; (ii) job description preparation; (iii) recruitment; and (iv) applicant interviewing (includes phone screening and in person) as requested

  • Attend staff meetings and Kroc Staff Leadership meetings as required.

  • Represents The Salvation Army as liaison with staff regarding employee relations concerns and issues. Involvement includes both formal and informal counseling, coaching and, when necessary, structured interventions and/or disciplinary action.

  • Directs, coordinates and maintains The Salvation Army’s Performance Appraisal System. This includes training, documentation, review and analysis, and annual reporting of all employee reviews. Coordinates and oversees the annual processing of all employee Merit Increases for the Kroc Center.

  • Reply to all employment verification requests with start/end dates and salary only. All unemployment requests must be handled at DHQ.

  • Chair the Staff Enrichment Committee. Work with designees from each department to establish staff related events.

  • Perform other related duties as assigned


  • Bachelor’s Degree in Human Resources, Business Administration or related field

  • Certification in payroll a plus

  • Minimum three (3) years of Human Resources experience

  • Experience with Employee Relation Issues and Payroll required

  • Current working knowledge of applicable state and federal labor and employment laws

  • Excellent organizational, interpersonal, and communication skills (written & verbal)

  • Must be able to communicate effectively in English

  • High level of confidentiality, discretion and judgment

  • Working knowledge of Human Resources Information Systems

  • Strong PC skills including proficiency in Microsoft Office, specifically Excel

  • Strong work ethic and team player

  • Ability to communicate with various levels of management in a professional manner

Job LocationsUS-MA-Dorchester

Job ID2020-7057

CategoryHuman Resources

TypeRegular Full-Time