Santander Bank, NA Sr. Associate, Project Management in Dorchester, Massachusetts
Sr. Associate, Project Management - 1900023
Santander’s Commercial Banking Division is an active provider of capital, treasury management and risk management solutions to thousands of small and mid-sized companies in the northeast and across the country. We also have expertise and provide service to specific industry sectors including real estate, asset based lending, energy, education, health care and government.
Our clients rely on the strength of Santander’s balance sheet and the degree to which our relationship managers understand their businesses in order to develop the most relevant and compelling solutions. In addition, Santander’s significant international presence in regions around the world uniquely positions us to help companies grow their business, both near and far.
Responsible for managing and supporting project management efforts across the organization; coordinates, monitors and manages projects across multiple disciplines. These projects are typically highly visible initiatives with significant impact on business or product viability and ranging across multiple disciplines, businesses, and/or organizations. Provides leadership and works closely with management on critical organizational issues ensuring improved methods and procedures. May assist with coordination of global projects. Communicates activities and processes, defining and directing what needs to be done. Also assists with resource allocation, including budget and personnel.
The Project Manager will manage stakeholder and executive level sponsor expectations, as well as the requirements of external governing and oversight bodies. The incumbent will be responsible for reporting on the health and overall program efforts with sound metrics and analytics. S/he facilitates Steering Group and/or Executive Group level team status meetings and all other communications.
Position Duties and Responsibilities
Advises executive management of recommended changes and/or improvements
Oversee and may contribute to the development of project definition and scope at the project level
Coordinates resources to resolve complex issues, improve systems/processes and deliver creative solutions.
Develops implementation strategy and outlines costs and benefits of alternatives.
Develops training materials and project management tools (feasibility studies modeling, process flow/diagrams, etc.) for stakeholders and project management team.
Mentors others on effective techniques as required.
Directs others in data gathering, validation and analysis and modeling.
Manages the implementation and communication of any enhancements or changes to products, services or technological resources, including change control (i.e. schedule, scope, business objectives, and budget)
Manages/leads projects involving multiple stakeholders and drives the formulation of business processes and requirements.
Monitor key milestones and outcomes of responsible projects in the program throughout the project lifecycle to ensure adherence to established quality standards
Provides timely and accurate information and status updates to functional leaders.
Evaluates organizational, process and implementation implications against strategy; identifies potential areas for improvement.
Formulates plans in support of business objectives and consistent with the organizations strategic goals.
Develop presentations, dashboards, reports and other team and executive level project communications and documentation
Accountable for completion of all project deliverables and ensures completion and communication of Risk mitigation plans, critical path and dependencies, Project Recovery and Business Continuity Plans, etc),
Document and communicate project changes, health and status to project teams, Business Owners and Executive Sponsors
Emulate and ensure adherence to Santander Bank project management standards through the consistent application of recognized project and program management processes, ensure discipline and controls are consistently applied to projects from initiation through completion
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Bachelor’s Degree or equivalent experience.
9-12 years of experience; extensive knowledge of project management and advanced leadership skills. At least 3 years of management experience.
Ability to scope out and develop work plan and resource requirements and estimate costs and risks associated with activities.
Ability to serve as a role model to others on developing a trusted communication style.
Demonstrated ability to build strong trusted relationships and foster collaboration and teamwork.
Excellent project management skills; ability to manage resources, sets scope, time scales, and deliverables, recognizes changing requirements and addresses program / project impact.
Leadership skills; ability to provide constructive criticism, feedback and solutions.
Strong interpersonal skills; ability to anticipate reactions and positions of others.
• Proficient with Project and Portfolio Management Tools. (SharePoint, Visio, Excel, MS Project, Access, Powerpoint, etc.) Visual Basic and ability to identify opportunity for creating macros and improving efficiency.
Knowledge and expertise in the use of project management methodologies and tools (i.e. Agile, SDLC, SCRUM, Waterfall, Iterative).
PMP Certification preferred; PgMP Certification preferred.
Knowledge of Commercial Lending Systems, including Leasing, Dealer Floor Plan, Multi Family, preferred.
Knowledge of Originations: Credit Underwriting and Portfolio Management platforms preferred.
Knowledge in managing projects for payment products such as- Wires, ACH, Real Time Payments and other payment types, to include understanding of payment initiation through Online Cash Management platforms, knowledge of back office processing systems, and reporting
Able to identify risks and manage them, escalating when necessary
Superior communication, problem-solving and decision making skills with the ability to effectively communicate with all levels in the organization, managing vertically and horizontally
Job : Project Management
Primary Location : Massachusetts-Dorchester-2 Morrissey Boulevard - 06367 - Columbia Park
Organization : Commercial Banking (4700)
Schedule : Full-time
Job Posting : Jan 2, 2019, 11:04:06 PM
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO