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East Boston Neighborhood Health Center PrEP Navigator in East Boston, Massachusetts

Thank you for your interest in careers at EBNHC!

Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.

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Current Employees of EBNHC - Please use the internal careers ($794.htmld) portal to apply for positions.

To learn more about working at EBNHC and our benefits, check out our Careers Page at (http://http// .

Time Type:

Full time


Project Shine

All Locations:

East Boston


The PrEP Navigator works under the direction of the PrEP Program Manager and with the Primary Care Prep Expansion team to provide care navigation and coordination services for patients who do not have HIV and have self-identified or have been referred as high-risk for HIV infection. The PrEP Navigator provides guidance, counseling and advocacy to clients in need of assistance accessing Pre-Exposure Prophylaxis (PrEP), Non-Occupational Post Exposure Prophylaxis (nPEP), Sexually Transmitted Infections (STI) testing and comprehensive medical care. Together the PrEP team schedules intakes and follow up appointments, coordinates treatments and refills with the provider, and provides sexual health education. The PrEP Navigator will also provide Counseling and Testing Services to patients on PrEP.

Duties and Responsibilities:

  • Collects information during risk assessments/sexual histories and refers patients to appropriate services.

  • Provides health education, creates risk reduction plan with patient, and provides medication adherence support.

  • Connects patients to benefits programs such as Mass Health/Health Connector, PrEP Drug Assistance Program (PrEPDAP), Copay Cards, and other programs.

  • Maintains concise and accurate documentation according to departmental standards including but not limited to chart notes in patient electronic medical record, MA DPH forms, internal database, and other forms required by funders.

  • Facilitates timely scheduling to ensure proper testing, treatment, follow-up, and refills.

  • Provides HIV/STI counseling & testing: is able to provide client-centered HIV/STI counseling services and has phlebotomy certification/experience or a willingness to be trained in phlebotomy.

  • Tracks and documents patient follow-ups and barriers to follow up.

  • Serves as a key contact to Primary Care and other EBNHC clinical departments providing follow up/support referrals and assistance with PrEP services as outlined above.

  • Will work closely with health educators and other patient navigators to ensure aligned workflows, processes and documentation.

  • Provides training on PreP services at EBNHC to new staff and clinicians.

  • Assists with reporting, CQM and compliance requirements.

  • Collaborates with the rest of the Project SHINE team in outreach efforts: such as testing day and HIV/AIDS awareness days, social media campaigns for PrEP education/outreach, and PrEP/nPEP education of EBNHC interdepartmental providers.

  • Collaborates with MA DPH Field Epidemiologist when referrals are appropriate.

  • Stays up to date with PrEP developments as new medications and new methods are approved.


  • Bachelor in Science or Arts preferred or equivalent experience in related field

  • Fluent in Spanish or Portuguese required

  • Community engagement; health education and promotion

  • Eliminating access to care and addressing social determinants of health

  • Experience working with diverse and/or special populations, including but not limited to Latinx community, LGBTQIA+, non-US born persons, persons who inject drugs.

  • Working in community health setting

  • Utilization of social media; and workshop facilitation

  • Must have basic computer, communication, and writing skills


  • Medical, Dental, and Vision Coverage

  • Life and Disability Insurance

  • 401(K) Retirement Plan

  • Tuition Reimbursement

  • Flexible Spending and Transportation Accounts

  • Paid Holidays, Vacations, Sick, and Personal Time

  • Generous Staff Development Benefit

  • Excellent Malpractice Coverage

  • Pet Insurance

  • Free Parking and much more

Starting rate for Prep Navigator is $19.00/hr.

There’s a reason East Boston Neighborhood Health Center is ranked as one of the “Top Places to Work” by The Boston Globe. It is because we are committed to maintaining a truly supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. A huge focus of which is to offer important benefits so you can be your best inside and outside of work.

Striving to be an employer of choice, we offer progressive benefits, a variety of schedules, and the satisfaction of working with a diverse workforce whose unity of purpose is a real force for achievement. Plus, our Education & Training Institute is an attractive resource for many of our employees who seek to broaden their skill base and advance their careers.

  • Medical & Dental Coverage

  • Life and Disability Insurance

  • Privileges at Boston Medical Center for Providers

  • 401(K) Retirement Plan

  • Educational Assistance

  • Flexible Spending & Transportation Accounts

  • Paid Holidays, Vacations, Sick and Personal Time

  • A Generous Staff Development Benefit

  • Excellent Malpractice Coverage

  • A Designated Medical Staff Office for Physician Support

  • Free Parking

  • And Much More…