Massachusetts Veterans Jobs

Description We are offering a short term contract employment opportunity for an Administrative Support role based in Essex, Massachusetts. The individual will be part of a team that operates within the industry, providing essential support functions. As an Administrative Support, you will be responsible for data entry, customer service, and utilizing Microsoft Outlook for email correspondence.

Responsibilities:

• Provide exceptional customer service by responding to customer inquiries and resolving any issues.

• Utilize Microsoft Outlook for email correspondence, scheduling, and task management.

• Conduct accurate data entry to maintain up-to-date customer records.

• Monitor customer accounts and take appropriate action as needed.

• Process customer applications efficiently, ensuring accuracy in all data entered.

• Collaborate with team members to ensure smooth operations and workflow.

• Use problem-solving skills to resolve any challenges that arise during the customer service process.

• Manage multiple tasks simultaneously, ensuring all responsibilities are completed in a timely manner.

• Maintain a high level of professionalism and confidentiality with all customer interactions.

• Utilize strong organizational skills to keep track of customer applications and records. Requirements • Proficiency in using Microsoft Outlook for scheduling, task management, and email correspondence.

• Exceptional customer service skills with the ability to handle queries and complaints effectively and professionally.

• Solid experience in data entry, ensuring accuracy and attention to detail.

• Ability to manage email correspondence, responding to inquiries promptly and professionally.

• Strong organizational skills, capable of prioritizing tasks and managing time effectively.

• Excellent communication skills, both written and verbal.

• Ability to work independently and as part of a team.

• High level of discretion and confidentiality when handling sensitive information.

• Ability to multitask in a fast-paced environment.

• Familiarity with office equipment and administrative procedures.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .