Aston Carter Customer Service Representative in Fall River, Massachusetts
Job Title: Call Center Representative
Location: Fall River, MA
6-month Contract-to-Hire position
Job Type: Full-time
Hiring at a well-established bank in Fall River, MA looking for a Call Center Representative to join the team. The successful candidate will be responsible for answering customer inquiries, resolving issues, and providing exceptional customer service.
High school diploma or equivalent
2-3 years of call center experience
Excellent communication and problem-solving skills
Ability to multitask and work in a fast-paced environment
Strong attention to detail and accuracy
Proficient in Microsoft Office and other computer systems
Availability to work weekends and holidays if needed
Knowledge of banking products and services is a plus
Answer customer inquiries via phone, email, or chat
Resolve customer issues in a timely and professional manner
Provide information about banking products and services
Ensure customer satisfaction by providing exceptional service
Maintain accurate and detailed customer records
Collaborate with other departments to resolve complex issues
Meet and exceed call center metrics and goals
If you meet the requirements and are interested in this exciting opportunity, please apply for consideration.
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email firstname.lastname@example.org (%email@example.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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