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Massachusetts State Job Bank Pharmacy Cashier in Fall River, Massachusetts

Responsibilities ? Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service ? Engages customers and patients by greeting them and offering assistance with products and services ? Resolves customer issues and answers questions to ensure a positive customer experience ? Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.) ? Develops strong relationships with most valuable customers ? Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed ? Recommends items for sale to customer and recommends trade-up and/or companion items ? Assists with OTC products, and takes customer to aisle when possible ? Operates pharmacy systems to obtain patient prescription status ? Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program ? Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records ? Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader ? Implements Company asset protection procedures to identify and minimize profit loss ? Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products) ? Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise ? Completes resets and revisions as directed ? Has working knowledge of store systems and store equipment ? Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance ? Complies with all company policies and procedures; maintains respectful relationships with coworkers ? Completes special assignments and other tasks as assigned ? Attends training and completes PPLs requested by Manager or assigned by corporate

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