Massachusetts Veterans Jobs

Purpose of Position: Under the direction of the Clinical Director of Rehabilitation, performs a variety of clerical & secretarial duties Description: Must be courteous to patients, visitors, physicians, volunteers, & other employees of the organization. Greets patients & visitors. Excellent telephone skills Acts as a liaison for MD offices/receives all appointment calls. Receives telephone & in-person referrals for therapy services; records necessary demographic information. Interview & register outpatients via computer. Responsible for checking the validity of the physician?s order/requisition for medical Necessity, & proper physician signature. Obtains prior approvals & pre-certifications from third party payers for therapy services; documents approval numbers. Confirms initial appointments. Prints & distributes all daily schedules to various locations & departments. Knowledge of scheduling dictionaries Accurately verifies various insurance authorization/referral requirements. Regularly updates knowledge of third-party payer regulations. Assists therapy staff with monthly re-certification of services; updates staff on changes in third party payer procedures. Assembles, maintains management & analysis of patient charts. Schedules multiple facilities, procedures, services & technical resource staff. Assists with departmental statistics & quality assurance, program evaluation, & environmental & infection control activities Attends meetings as required. Prepares reports & correspondence for various state & federal regulatory agencies. Understands & uses correct procedures for all age groups of patients to include geriatric as well as pediatric. Orders supplies Provides clerical & telephone support for the department. Must wear facility provided identification badge. Consistently provides service excellence to all patients, family members, visitors, volunteers & co-workers in a manner that reflects Falmouth Hospital?s commitment to CARES: compassion, accountability, respect, excellence & service. Qualifications: High School Education or General Education (GED). Successful completion of an accredited Medical Terminology Course with a grade C or better or successfully pass a hospital generated test with a score of 80% or better. Must be able to read & write English. At least 2 years\' experience in a medical setting. Must be able to type 30 words per minute. Schedule Details: 72PP (36 hrs. per week), Non-Rotating Days, Monday-Thursday: 9a-5p, Fridays: 12p-4p, with occasional shifts to include 7a-3p, 7:30a-3:30p, 8a-4:p, 8:30a-4:30p, 9:30a-5:30p, No Weekends & No Holidays.