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Job Information
Way Finders, Inc. Property Manager (Agawam & Southwick) in Feeding Hills, Massachusetts
Way Finders is a mission-oriented nonprofit organization that offers a fast-paced, professional work environment focused on achievement. We employ individuals with a strong commitment to excellence, a collaborative nature, and the desire to make a difference. Way Finders currently has an exciting opportunity for a Property Manager (level II) for portfolios located in Agawam and Southwick, MA. The Property Manager will promote our mission-driven work through oversight of the financial performance, compliance and quality assurance measures, and tenant satisfaction of our full portfolio, while ensuring motivated supervision and development of personnel. The candidate will work fully onsite, overseeing our portfolio of \100 units in Agawam and Southwick. The working office is in Agawam. Responsibilities include: -Manage the operational and financial performance of assigned properties -Ensure properties comply with all state building and sanitary codes, and owner or funding source requirements -Ensure all required repairs, improvements, and apartment turnovers are completed to the highest standard in a safe and timely manner -Travel throughout the portfolio as assigned and as necessary -Provide effective tenant orientation, communication, and problem-solving that achieves a high level of tenant satisfaction; maintain occupancy goals through the development and ongoing implementation of tenant retention plans -Work closely with the Vice President and across departments to establish and adhere to property performance and budgetary goals -Maintain an up-to-date operations-and-regulations manual for each property -Provide accurate and timely reports, communication, and liaison to the Asset Manager and other internal staff, reporting agencies, as well as to tenant associations, boards, and entities -Proactively identify and inform the Vice President and/or the Senior Vice President of any significant issues that may adversely affect the agency -Remain current with funding source regulations, affordable rental housing trends, tenant rights, and reasonable accommodation and other policies, property management codes and regulations to ensure compliance Supervisory Responsibilities: -Set effective and achievable training plans for new staff members; evaluate and make process improvements based on feedback -Evaluate and provide timely feedback to staff on performance-related matters; assess staff members strengths and developmental needs; implement performance plans to ensure the development and/or maintenance of necessary skills -Hire new/replacement staff in an efficient and equitable manner, following recruiting process guidelines -Those directly supervised may include assistant property managers, maintenance workers, temporary workers, and contractors/vendors Requirements include: -5 years progressively responsible experience in property management; a combination of experience and a Bachelor\'s degree may be a substitute -1 year in a supervisory or lead role -Bilingual (English/Spanish) verbal and written skills preferred -Knowledge of tax credits, rural development, and Department of Housing and Urban Development (HUD) regulations preferred -Certified Property Manager (CPM) certification preferred -Experience in management or a leadership role -Excellent customer service skills with the ability to serve diverse populations -Advanced organizational skills with a high degree of accuracy and attention-to-detail -Proficiency in Microsoft Office applications and ease in learning new software or technology -Clear and timely written and oral communication skills -Valid drivers license and acceptable driving record; reliable vehicle -CORI Way Finders is an Equal Opportunity Employer that seeks a diverse staff in order to reflect our community and those we serve. Qualified individuals from diverse backgrounds are strongly encouraged to apply.