Job Information
Community Health Connections Community Health Worker in Fitchburg, Massachusetts
Description
The Community Health Worker will provide critical links between individual patients and/or the community and the health center by: acting as cultural mediators between individuals/communities and the region's health and social services; providing culturally appropriate health education and information; ensuring that individuals get the care they need and deserve through ACTION Health Center, other CHC Inc. sites, and partner organizations; providing supportive services including assistance securing health insurance and other benefits, referrals, and general patient advocacy; and conveying community needs as they understand them.
This position relies on the individual to be flexible, detail-oriented, organized, consistent, with strong interpersonal and teamwork skills. The ideal candidate will reside in the Fitchburg/Gardner area and have work or personal experience with unstable housing or homelessness.
Minimum Qualifications:
High School Diploma
Bilingual in English and Spanish preferred
Valid driver’s license and good driving record
Demonstrated organizational and time management skills
Demonstrated ability to work independently
Demonstrated communication skills (verbal and written skills in English required)
Experience using Microsoft Office, (Word, Excel and Access) and other PC based software
Experience with health insurance enrollment helpful.
Strong background in customer service
Ability to multi-task and adapt to a changing environment and have a strong comfort level in approaching individuals in various settings.
Ability to adapt to a flexible schedule and the ability to work occasional nights and weekends.
Qualifications
Skills
Required
- Bilingual (Spanish/Eng.): Intermediate
Preferred
Customer Service: Advanced
Microsoft Office Experience (Word, Excel,etc): Intermediate
Education
Required
- High School or better