Job Information
Community Health Connections Human Resources - ER Specialist in Fitchburg, Massachusetts
Description
This Human Resources - Employee Relations Specialist's essential role will be maintaining positive relationships between employees and the organization including employee relations, counseling, training and ensuring compliance with employment laws and CHC policies.
Essential Job Responsibilities:
Overseeing employee trainings
Managing employee disputes and conflicts
Providing advice and support to management on employee relations issues
Investigating and responding to disciplinary matters, and internal and external complaints/ inquiries
Works with managers and employees regarding employee development
Providing coaching to managers and employees
Participating in the dismissal processes
Organize and collaborate with department on special projects and employee experience, Employee of the Month, company events, social calendar, etc.
Collecting and analyzing employee data (i.e. turnover, retention)
Demonstrate excellent customer service and effective communication skills
Minimum Qualifications :
Bachelor’s in related area preferred
Min 3 yrs. Employee Relations –investigation experience preferably in an Outpatient Health Care work environment
Bilingual preferably English/Spanish
Thorough understanding of state and federal laws concerning employee relations
Ability to remain tactful, calm and persuasive in controversial and /or confrontational situations.
Ability to coach Managers on how to lead their teams, navigate and resolve employee relations issues or manage programs that help develop staff
Self-starter with the ability to problem solve and manage multiple projects simultaneously
Ability to take initiative, be resourceful and deal with changing time lines with minimal directions
Highly motivated, results driven detail orientated
Work with MS Office (word, excel…)
Strong verbal and written communication skills
Excellent interpersonal and leadership skills
Ability to engage, inspire and influence people across all levels
Solid organizational and creative problem-solving skills
Strong people management skills
Strong computer and writing skills
Benefits:
401k
Generous vacation and personal time for eligible employees
Sick time
Medical, dental, and vision insurance
100% paid Life insurance/AD&D
100% paid Long-Term disability.
Discounts on travel and entertainment!
Discounts on cell phone service, computer purchases, and more!
College Tuition Rewards/CMEs
Company Events & Activities (Annual cookout and holiday party, health and wellness events,” Lunch & Learn’s”, team building, and more!)
Employee Assistance Program (EAP)
EyeMed Vision Care Program
Accident & Cancer Insurance
Educational development reimbursement
Discounts on - gym membership, travel & entertainment tickets, electronics, and more!