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IC Federal Credit Union Mortgage Servicer in Fitchburg, Massachusetts

IC Mission To improve the well-being of our Members by providing innovative products and services while promoting Member education and community support through a team of caring, knowledgeable and empowered professionals. IC Benefits ? 401(k) ? Company Match ? Profit Sharing ? Employer Paid Basic Life, AD&D, STD, & LTD ? Dental ? Health ? Vision ? Flex Spending ? Dependent Care ? Birthday Day Off ? Vacation Time ? Personal Time ? Sick Time ? Travel Assistance ? Health Club Reimbursement ? Community Volunteer Programs Job Summary The mortgage servicer is responsible for the servicing of the Credit Union?s mortgage loan and home equity accounts. Essential Functions ? Books all mortgage and equity loans into Miser. ? Manage the operational tasks on secondary market mortgages (including the selling, funding, setting-up, servicing and paying of all secondary market loans). ? Responsible for the timely reporting and reconciliation of all secondary market accounting (custodial accounts, general ledger accounts and overage/shortage reconciliation). ? Establish, track, and pay real estate taxes on a quarterly basis. Also includes the review of yearly Escrow Analysis Statements sent to Members. ? Prepares and distributes Subordinations to appropriate parties for 1st and 2nd mortgages. ? Prepares and distributes discharge letters to members for first mortgages and HELOCs. ? Make corrections to bills originating from the mortgage department. ? Provides assistance to members and other departments in the credit union. ? Tracking and disbursements on construction mortgages and holdbacks (inspection and title run-up fees). ? Track rate and prime code changes for the mortgages and equities (through surveys, T-Bills and Wall Street Journal) and request changes through Data Processing. ? Monitors and pays various bills including invoices for appraisals, credit reports, attorney fees, inspection fees, and title run-up fees. ? Reconcile all related real estate general ledger accounts and mortgage servicing checking account. ? Prepares various administrative reports for senior management monthly and as requested. ? Processes payoff requests received daily. ? Processes payoffs daily. ? Print rates from Fannie Mae site and make changes daily. ? Process mortgage and equity payments on a daily basis. ? Pays PMI premiums on all mortgage and equity loans. ? Reviews and tracks mortgage loans for PMI Cancellation. ? Reconciles PMI G/L?s monthly and cancels Certificates as needed. ? Assures that Homeowner Insurance is current on all mortgage and equity loans via Lee and Mason our Insurance Tracking company. ? Review/Process files for Monthly Quality Control Process. ? Accurate and timely input of mortgage and equity loans into Miser System. ? Ensure highest level of Quality Services. ? Keeps track of titles for mortgages and equity loans. ? Nationwide Mortgage Licensing System (NMLS) number to be maintained if applicable. ? Satisfactorily completes all required compliance training and complies with all regulations which apply within the scope of the position. Responsibilities ? Cross-sells all credit union products to mortgage and home equity members. ? Cross-sells credit union products to all mortgage and home equity members. ? Performs additional duties as requested. Requirements ? Knowledge of basic computer operations ? Excellent communication and organizational skills and ability to work independently.

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