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Neurology Center of New England MEDICAL RECEPTIONIST in Foxboro, Massachusetts

Greet patients and visitors with a warm and friendly demeanor Endeavors to keep patients on schedule by reminding provider of service delays. Answer phone calls, schedule appointments, and manage patient inquiries efficiently. Verify patient information, insurance coverage, and process necessary paperwork accurately Maintain electronic medical records (EMR) system, ensuring accuracy and confidentiality Coordinate patient referrals, prescription refills, and medical records requests. Assist with billing and insurance patient inquiries Handle patient check-ins and check-outs, collect co-payments, and reconcile payments at the end of the day. Maintain cleanliness and organization of the reception area and waiting room. Collaborate with medical staff to ensure optimal patient care and satisfaction Maintain office cash box throughout the day and prepare nightly bank deposits when needed. Open and sort all office mail. Dispense all mail to appropriate staff members. Receive packages from multiple carriers. Perform other administrative tasks and special projects as assigned Participate in the medical office emergency routine when required. Summons Ambulance or EMS and assist any staff members as needed.