Job Information
South Middlesex Opportunity Council Assistant Clinic Director in Framingham, Massachusetts
SUMMARY
The Assistant Clinic Director is a critical member of the management team. Coupled with general administrative management clinic functions, the position focuses on ensuring quality and continuity of services and providing clinical and administrative supervision to staff. This role includes direct client care provision as well.
PRIMARY RESPONSIBILITIES
Provide clinical supervision to both fee-for-service and salaried clinical staff in the form of group and individual supervision
Serve as administrative supervisor to clinical staff including managing staff needs, completing annual performance reviews and following agency procedure for disciplinary action if needed
Provide timely mentoring, training and performance management support to clinicians. This means at a minimum monthly direct supervision to review staff caseloads, productivity, admin work, and to assess staff performance.
Participate in Multidisciplinary Team (MDT) chart review
In addition to providing supervision and completing chart reviews, the Assistant Clinic Director will be assigned additional administrative tasks based on individual expertise and clinic needs. Possible tasks include and are not limited to:
Data reporting as required by funders
Assisting with referral management, waitlist management and case assignment for specialized programs and grants in collaboration with intake specialist
Participation in the support, ongoing development, and long-term maintenance of clinic EHR system.
Collaboration on developing and maintaining, on an ongoing basis, existing and new policies and procedures for the clinics.
Assuming shared responsibility for credentialing of clinic staff and maintenance of local personnel files.
Working with the Clinic Director to identify, plan and implement in-service training within the clinics and the larger agency.
Assisting the Clinic Director and Compliance Manager with audits and inspections as needed
Meet productivity expectation equivalent to 17 hours per week
Complete assigned diagnostic assessments, develop individual service plans, routine progress notes and all other appropriate clinical documentation using the electronic health record system.
Provide outpatient treatment and case management services as appropriate, utilizing a range of treatment modalities (e.g. individual, family, group, etc.), Evidence Based Practices (EBP) and psycho-
educational interventions including outreach and crisis intervention services to at-risk and difficult to engage clients.
Participate in regular clinic staff meetings.
Pursue whenever possible opportunities to collaborate with members of the medical team and other providers both inside and outside the larger agency including DPH, DMH, PES, area hospitals, courts and other community-service providers on behalf of clients.
Maintain up-to-date knowledge of community resources and service providers and share information with members of the Treatment Team and assist client's access resources.
Develop working knowledge of SMOC programs and services and develop relationships with colleagues across discipline.
Maintain current professional license, register and maintain CAQH website, and malpractice insurance.
Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.
Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures and adhere to the clinic's Policy and Procedure Manual.
Other duties as assigned.
KNOWLEDGE AND SKILL REQUIREMENTS
Must be licensed, certified or registered to practice in one of the core disciplines listed in Section 424 of the DPH regulations (LMHC, LICSW, PhD, PsyD)
Must have had at least three years of clinical experience post independent licensure, with a minimum of one year of management and supervision experience
Must have experience providing both short and long-term treatment to individuals in different outpatient settings, i.e., mental health clinic, day treatment program, residential program, and substance abuse program.
Must have knowledge of managed care practices and public sector systems and services.
ORGANIZATIONAL RELATIONSHIP
Directly reports to Clinic Director Direct
reports of this position are fee-for-service and salaried clinical staff.
ENVIRONMENT
Dress is business casual
Remote work is available for maximum 60% of total hours
Position may be eligible for Public Student Loan Forgiveness
Office is located at the SMOC Behavioral Health Clinic at our main campus on Bishop Street in Framingham.,
As part of the responsibilities of this position, the Assistant Clinic Director will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.
We are an equal opportunity employer committed to diversity in the workplace
Monday - Friday 9:00am - 5:00pm
35 hours per week