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Advocates Case Manager - Developmental Services in Framingham, Massachusetts


The Case Manager is responsible for documentation and maintenance of program participants’ records and plans, including all areas of the Individual Service Plan (ISP), medical concerns and appointments. This role will focus on individual advocacy, empowerment, and community integration.

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.

Are you ready to make a difference?

Minimum Education Required

High School Diploma/GED


  • Provide case management, skills training and support to individuals, in areas including Activities of Daily Living (ADL), behavioral treatment plans, community integration activities, communication, health care, home maintenance and cleaning.

  • Participate in the development of individuals’ Individual Service Plan (ISP) and program-specific interventions. Develop, implement and monitor interesting, creative, and person centered goals with individuals.

  • Assess individuals’ behaviors and complete daily data, monthly progress notes and quarterly reviews.

  • Assist individuals with obtaining all services and entitlements (housing, inspections, insurance benefits, etc.).

  • Foster community integration and provide support to individuals to actualize this goal.

  • Participate in weekly staff meetings, supervision and clinical meetings, as specified by supervisor.


  • Bachelor’s Degree; or High School Diploma and two years’ relatable experience.

  • Strong interpersonal skills and ability to use good judgement.

  • Excellent written and verbal communication skills.

  • Basic computer knowledge.

  • Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.

  • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is an EOE/D/F/M/V.

Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening . We exercise independent judgement and contribute to the overall success and benefit of the Team.

Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve. We put the individual first.

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Job Locations US-MA-Framingham

Minimum Education Required High School Diploma/GED

Job ID 2021-6703

Type Regular Full-Time

Number of Hours Per Week 30