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Advocates Direct Service Worker - Deaf Services in Framingham, Massachusetts


Starting Rate: $20.00/hour


Advocates is seeking enthusiastic, motivated team players to provide valuable care to individuals in a residential setting within our Deaf Services community!

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.

The Direct Service Worker is responsible for supervising the daily activities of the clients, providing ongoing support, guidance and role modeling and facilitating client improvement in the areas of personal responsibility, social skills, community living skills and behavior.

Are you ready to make a difference?

Minimum Education Required

High School Diploma/GED

Additional Shift Details

10 AM to 6 PM on Tuesdays, Wednesdays, Thursdays, and Fridays, and 2:00 PM to 10:00 PM on Saturdays


  • Provide ongoing support, guidance, role modeling and supervision to clients in a residential setting, referring other service providers when needed.

  • Develop and document Individualized Action Plans (IAPs), Individualized Service Plans (ISPs) and other reviews with the clients.

  • Communicate program participant's progress, mental status, and any changes in daily notes.

  • Monitor and document medication administration.

  • Provide crisis intervention and access emergency services as needed.


  • Fluency in American Sign Language (ASL).

  • High School Diploma or equivalent degree.

  • Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.

  • Excellent interpersonal, judgement and coaching skills.

  • Strong communication skills.

  • Ability to utilize basic computer applications.

  • Desire to thrive in a fast-paced, client-centered, team-oriented environment.

  • Demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

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Job Locations US-MA-Framingham

Minimum Education Required High School Diploma/GED

Job ID 2024-10129

Organization Advocates

Type Regular Full-Time

Number of Hours Per Week 40

Business Unit BH Residential