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South Middlesex Opportunity Council Inspection Supervisor in Framingham, Massachusetts


The Housing Quality Standard (HQS) Inspections Supervisor is responsible for the supervision of the SMOC Rental Assistance Inspections staff and management of all inspection related procedures and regulations in accordance with Department of Housing and Urban Development (HUD) and Executive Office of Housing and Livable Communities (EOHLC) guidance. The HQS Inspections Supervisor is responsible for maintaining full compliance of HQS rules and regulations as it pertains to SMOC’s inspections procedures and SMOC’s inspections staff performance. The Supervisor is also expected to conduct inspections, provide training to new inspection staff, and perform administrative duties as assigned.


  • Day to day supervision of the Rental Assistance Inspection staff

  • Complete thorough HUD HQS / DHCD inspections of new units, existing units and reinspection of those units as required for all SMOC employees, special situations, and as needed to fill in for inspection staff.

  • Assist Director of Federal Program Operations - Rental Assistance in development and implementation of new programmatic practices and forms for streamlining, processing, and uniformity.

  • Monitor various types of inspections conducted by the HQS Inspections team including re-inspections, new unit inspections, and audit inspections.

  • Verify unit compliance based on health and safety requirements.

  • Conduct trainings for new staff and ongoing trainings for existing staff in relation to Housing Quality Standards regulations.

  • Manage the duties of the Inspections Coordinator and enter all Inspection data as necessary into the MRI Tenmast Software System module, and monitor information as needed.

  • Maintain all necessary compliance rules related to Lead Paint Letters of Compliance by evaluating all LOC documents to verify their authenticity.

  • Manage and maintain a process to ensure that all property owners/landlords comply with Inspection related rules and regulations.

  • Engage all clients by understanding and addressing their needs whether within or outside the scope of work.

  • Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.

  • Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.

  • Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.

  • Other duties as assigned.


  • Education: College Degree preferred.

  • Minimum years of related experience: 1-2 years preferred.

  • Knowledge of Excel, Windows, Word and PC’s, ability to work well in a very high volume and productivity environment, ability to handle potentially stressful situations and sensitivity to the needs of economically disadvantaged clientele.

  • Valid Mass. Driver’s License and insurance

  • Nan McKay HQS Certification required

  • Future HQS Certifications as required.


  • Directly reports to Director of Federal Program Operations - Rental Assistance

  • Indirectly reports to EFA Division Director

  • Direct reports of this position are HQS Inspectors and Inspections Coordinator.


  • Physical effort required to do the job: Mobility to use office machines, sitting, standing, ability to lift archive boxes filled with files.


This job requires working in many different conditions and places. There can be a significant amount of time required to be on the road and inspecting units. Therefore, conditions range from an office environment to an outdoor environment that can be dirty, wet, hot, cold, difficult, and risky. As part of the responsibilities of this position, the HQS Inspections Supervisor will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.

We are an equal opportunity employer committed to diversity in the workplace

Monday - Friday 8:00am - 4:00pm

35 hours per week