Massachusetts Veterans Jobs

Staples is business to business. You’re what binds us together.

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

What you’ll be doing:

• Leverage fact-based data insights and business acumen to assess upcoming promotional plans and recommend changes as needed. To do so, you will:

• Analyze sales and profitability at both a business unit and category level and identify drivers of performance.

• Determine the incremental impact of coupons and SKU level promotions and recommend follow-up actions.

• Review engagement metrics for site and marketing vehicles to assess the impact of specific banners and placements.

• Partner with the Site Merchant teams to provide a holistic view of weekly performance across financial and site KPIs.

• Build and maintain data models to analyze past performance, conduct “what if” scenario analysis and develop future forecasts.

• Summarize learnings and recommendations through concise verbal and written communications to senior leadership.

• Represent the Promotions Team on cross-functional task forces including Back-to-School and Black Friday/Cyber Monday planning.

• Provide leadership and additional support to the Promotions team through ad-hoc analytics & project management.

• Serve as the team’s point-of-contact with other analytics and reporting teams within the organization to understand data availability, identify best practices and share findings.

What you bring to the table:

• Demonstrated analytical and problem-solving skills.

• Strong organizational/project management skills, attention to detail, and ability to multi-task

• Works effectively with cross functional partners with competing interests

• Advanced Microsoft Excel skills including ability to build flexible financial models. Proficiency with other Office programs also required.

• Proven ability to ramp on different tools & systems.

• Experience with leading meetings and making presentations to senior leadership.

Qualifications:

What’s needed- Basic Qualifications

• 5+ years of work experience in Ecommerce or Merchandising

What’s needed- Preferred Qualifications

• Bachelor’s degree or master’s degree preferred.

We Offer:

• Inclusive culture with associate-led Business Resource Groups

• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.