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Job Information

Wellpath Mental Health Support (MADOC Support Person) in Framingham, Massachusetts

Compensation Range

$21 - $28 / hour

You Matter

• Make a difference every day in the lives of the underserved

• Join a mission driven organization with a people first culture

• Excellent career growth opportunities

Join us and find a career that supports:

• Caring for overlooked, underserved, and vulnerable patients

• Diversity, equity, inclusion, and belonging

• Autonomy in a warm team environment

• Growth and training

Perks and Benefits

In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:

• DailyPay, receive your money as you earn it!

• Tuition Assistance and dependent Scholarships

• Employee Assistance Program (EAP) including free counseling and health coaching

• Company paid life insurance

• Tax free Health Spending Accounts (HSA)

• Wellness program featuring fitness memberships and product discounts

• Preferred banking partnership and discounted rates for home and auto loans

*Eligibility for perks and benefits varies based on employee type and length of service.

Why Us

Now is your moment to make a difference in the lives of the underserved.

If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.

How you make a difference

The Support person plays a crucial role in providing frontline support to patients requiring heightened observation and engagement through therapeutic activities and recreation. Serving as an integral member of the treatment team, they ensure a therapeutic milieu and prioritize the safety of the living unit. Their responsibilities involve offering therapeutic-based activities and maintaining a secure environment for patients in need.

Key Responsibilities

  • Assist Clinical Team Leader, Therapists, and Psychologists in implementing clinical treatment plans for Mental Health Watch patients in medium and maximum-security facilities.

  • Promote a therapeutic milieu within observation and unit areas as part of a multi-disciplinary treatment team.

  • Engage in non-clinical interactions with prisoners, organizing social and recreational activities to complement three daily clinical sessions.

  • Support observation of patient behavior for safety and clinical concerns, documenting interactions and behaviors throughout the day.

  • Enforce policies, contribute to a therapeutic environment, and receive guidance from a Qualified Mental Health Professional in non-clinical activities for patients on Mental Health Watch.

Qualifications & Requirements


  • High School Diploma or equivalent required. Associate degree, Bachelor’s Degree in psychology, social work or criminal justice field preferred.


  • Direct care experience in a mental health or forensic mental facility, security residence or correctional facility preferred.

  • Healthcare, mental health or human services experience a plus.


  • Healthcare, mental health or human services license or certification a plus.


  • Requires successful completion of 40 hours of agency pre-service and annual training to include training on how to appropriately interact with, and document interactions with, patients on Mental Health Watch.

  • Requires Crisis Intervention Training pre-service.

  • Support Persons coverage is required at least six days per week, 8 hours per day, on the days as clinically indicated, and as informed by data pointing to patient need. Position may require a flexible work schedule.

We are an Equal Employment Opportunity / Affirmative Action Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.

Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.

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Requisition 24-162098

Location MA, Framingham

Facility MA DOC MCI Framingham

Type Full-Time

Shift Day 8 hour

Recruiter : Full Name: First Last Andrew Richardson

Recruiter : Email