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Advocates Assistant Program Manager in Franklin, Massachusetts



Promote the values,dreamsand potential of individuals with developmental disabilities through education and meaningful activities.

Minimum Education Required

High School Diploma/GED

Additional Shift Details

Sat 9a-5p, Sun 9a-3:30p, Mon 3p-11:30p, Tues 3p-11:30p, Wed 3p-11:30p


  • Demonstrate knowledge of, and commitment to, agency mission and values.

  • Promote the mission and values of HMEA through effective leadership.

  • Maintainaccurateand complete records,reportsand data necessary to meet the requirements of HMEA and other certifying or regulatory agencies.

  • Assistand ensure program and consumer funds arehandled according to HMEA policies and procedures.

  • Maintain agency standards for confidentiality.

  • Represent HMEA and the individuals supported in a positive and professional manner at all times.

  • Demonstrate effective use of analytical skills,past experienceand logicin order torendersound and objective decisions.

  • Maintainday to dayoperations in Manager’s absence.

  • Promote teamwork; practiceopen communication and respect diversity.

  • Assistin training staff to develop skillsrequiredfor professional growth.

  • Complete required documentation ina timelyand professional manner.

  • Complete requiredtrainingsandmaintaincertifications.

  • Ensure the people’s rights, privacy and confidentiality are respected and serve as the program Human Rights Officer.

  • Promote the health andwell-beingof the individuals supported through ensuring quality health care andopportunitiesfor healthy lifestyles and choices.

  • Assistwith the development and implementation of ISP goals andobjectives.

  • Support the individuals to live a meaningful and socially rich life through planning and preparation.

  • Ensure that the home is wellmaintainedand that it promotes a positive image for the individuals who live there.

  • Encourage and support individuals to make independent choices to the greatest extent possible.

  • Support the individuals to develop andmaintaindesired relationships

  • Perform assigned tasks delegated by the Manager.

  • Perform otherreasonably relatedduties as assigned.


  • Problem Solving-identifiesand resolves problemsin a timely mannerand gathers and analyzes information skillfully.

  • Respect –shows respect for self, coworkers and the individuals supported.

  • Interpersonal Skills-maintainsconfidentiality,remainsopen to others’ideasandexhibitswillingness to try new things.

  • Oral communication- speaks clearly and persuasively in positive or negative situationsdemonstratesgroup presentation skills.

  • Written Communication-is able toread and write information to communicate.

  • Planning/organizing- prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

  • Quality control-demonstratesaccuracy and thoroughness andmonitorsown work to ensure quality.

  • Adaptability- adapts to changes in the work environment and deals with frequent change,delaysor unexpected events.

  • Dependability- is consistently at work and on time, follows instructions, responds to managementdirectionandsolicitsfeedback to improve performance.

  • Safety and security- actively promotes and personallyobservessafety and securityprocedures, anduses equipment and materials properly.


  • High School Diploma or equivalent.

  • Twoyears’experiencein MR/MH area preferred.

  • Valid driver’s license along with an acceptable driving status.

  • Use of a reliable vehicle, which seats two passengers.

  • Additionalspecific experience may berequired.

HMEA, Inc is an equal opportunity employer and is committed to the principles of affirmative action.

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Job Locations US-MA-Franklin

Minimum Education Required High School Diploma/GED

Job ID 2023-9509

Organization HMEA

Type Regular Full-Time

Number of Hours Per Week 40

Business Unit Developmental Services