Big Y Foods -Franklin #38 Deli Clerk in Franklin, Massachusetts
POSITION TITLE: DELI CLERK SUMMARY OF ROLE: Exceed our customers? evolving expectations by preparing the freshest quality product while providing World Class customer service and a pleasant and rewarding shopping experience. Our deli clerk is responsible for supporting the deli area. REQUIREMENTS: 1. Ability to represent A Culture of Caring and The Pursuit of Excellence? through Big Y?s Firm Foundations? (Character, Collaboration, Personal Development, Actions & Results). 2. Ability to demonstrate a passion for food through interactive sales techniques. 3. Must project a clean and professional appearance. 4. Must be a team player with a positive attitude and businesslike conduct. 5. Ability to operate within Company policies, procedures, and standards. 6. Ability to work a flexible schedule in accordance with the needs of the store. 7. Attention to detail, accuracy, and follow-through. 8. Ability to learn and utilize computer applications. 9. Must be 18 years of age to operate machinery. 10. Must consent to and pass a pre-employment drug screen and background investigation. ESSENTIAL FUNCTIONS: 1. Exceed our customers? evolving expectations by preparing the freshest quality product while providing World Class customer service and a pleasant and rewarding shopping experience. 2. Use 10 Foot Rule? techniques to build relationships, educate our customers, and create sales. 3. Prepare, weigh, finish, slice, price, package, and stock product. 4. Maintain proper department conditions and supplies (e.g., shelf, case, sales floor, backroom, cooler, etc.). 5. Operate, clean, and reassemble equipment/machinery where applicable. 6. Engage in and encourage continuous improvement through ideas and innovation (e.g., Group Problem Solving? (GPS) and Keep Thinking?). 7. Adhere to all government employment and labor regulations, as well as all Company policies and procedures (e.g., employment laws concerning minors, harassment, discrimination, etc.). 8. Adhere to all government foods safety and sanitation regulations, as well as all Company policies and procedures (e.g., processing, cleaning, culling, coding, rotating, maintaining proper temperatures, etc.). 9. Adhere to all government safety regulations, as well as all Company policies and procedures (e.g., proper use of equipment, cleaning, straightening, sweeping, clearing unsafe conditions, etc.). 10. Adhere to all Company loss prevention policies and procedures (e.g., controlling waste and utilities, damaged goods, reporting theft, etc.). 11. Adhere to all Company procedures regarding store conditions as outlined in 5S (Sort and remove, Shine and inspect, Set locations and visual cues, Systematize, Stay the course). 12. Complete all training requirements by respective due dates. SECONDARY FUNCTIONS as needed: 1. Receive product, bag groceries, retrieve carriages, return back-shop, and perform other tasks. PHYSICAL DEMANDS: 1. Medium work: Lifting 50 lb. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. 2. Continuously standing, walking, fingering, and handling. 3. Frequently bending, reaching, balancing, and feeling. 4. Occasionally squatting, climbing, kneeling, or crouching. 5. Work in cold (cooler) as needed.