Massachusetts Veterans Jobs

Nature and Scope: Greets and assists patients as they enter our facility while providing excellent customer service. This position works in tandem with the optical and clinical staff to ensure that each patient receives superior quality care. All receptionists are representative of the physicians and the practice. Educational Requirements, Licenses, and Certification: Must have basic computer knowledge in Microsoft and Excel software. Previous Experience: At least one year of experience in a clerical/office setting. FRONT OFFICE DUTIES: - Provide the highest quality of customer service to all of our patients. - Maintain patient professionalism at all times. - Greet every patient as they enter the office. - Check-in patients for appointments- give patients necessary paperwork to complete prior to their appointments. - Obtain patient history, demographics, insurance information and update in patient\'s file. - Schedule, re-schedule, and cancel appointments for patients throughout the day. - Assist phone room with answering the telephone. - Triage all patient phone calls and walk-ins to determine urgency of appointment. - Schedule, reschedule and cancel appointments. - Print fee slip for clinical. - Collect any co-pays or outstanding fees from medical or optical charges. - Obtain patient waivers. - Obtain insurance authorizations/referrals and check eligibility for next day\'s appointments. ADMINISTRATIVE RESPONSIBILITIES: - Perform basic clerical functions. - Fax, copy and send out information. Job Type: Full-time Pay: \$17.00 - \$18.00 per hour Benefits: - 401(k) - Dental insurance - Employee discount - Flexible spending account - Health insurance - Life insurance - Paid time off Medical Specialty: - Ophthalmology Schedule: - Monday to Friday - Weekends as needed Work Location: Multiple locations